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# Technicien Support Informatique N1 H/F

- **Company:** Manpower France S.A.S.
- **Location:** Saint-Fulgent, France
- **Experience:** Expert
- **Contract:** Contract
- **Skills:** Microsoft Windows, Dynamic Host Configuration Protocol, Domain Name System (DNS), Microsoft Office, Office Suite, TCP/IP
- **Published:** September 17, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/83457961.html

## About the Role

Vous êtes issu(e) d'une formation dans le domaine de l'informatique et vous justifiez d'une expérience significative sur le support.

 - Vous possédez de bonnes connaissances techniques sur les environnements Windows (10, 11), suite Office 365.
 - Connaissance de base des réseaux (TCP/IP, DNS, DHCP).
 - Autonomie (prise de rdv, déplacement sur site) qui sache s'intégrer dans une équipe locale. Savoir être auprès des utilisateurs

 - Organisé(e) et rigoureux(se) vous savez travailler de manière autonome
 - Vous êtes reconnu pour votre sens aigu du service client et votre disponibilité auprès des utilisateurs.
 - Vous avez au minimum 1 an d'expérience sur un poste similaire, hors stages., Windows
Service client
Rigueur et méthode
Autonomie
Appels entrants
Pack Office
TCP/IP
DHCP

## Description

Déploiement de postes

 - Gestion des tickets et résolution
 - Support auprès des utilisateurs
 - Gestion des appels entrants
 - Requalification des tickets au niveau supérieur si besoin


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