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# CIT Enterprise Desktop Support Engineer

- **Company:** Zumtobel Group AG
- **Location:** Dornbirn, Austria (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Issue Tracking Systems, Networking Basics, Office Suite, SAP (Applications), Computer Network Operations, Microsoft InTune, Information Technology, Server Operating Systems & Platforms
- **Published:** June 22, 2026
- **Apply:** https://find.jobs/jobs-near-me/cit-enterprise-desktop-support-engineer-dornbirn-vorarlberg/2831607368-2/

## About the Role

* Strong knowledge of Microsoft Windows OS and Office Suite
 * Basic understanding of server operating systems and network fundamentals
 * Familiarity with ticketing systems and ITIL processes
 * Good command of English (written and spoken)
 * Advantageous: SAP basics, mobile device management

## Description

As a CIT Enterprise Desktop Support Engineer, you play a key role in delivering high-quality IT support services to end users across the organization. Acting as a subject matter expert for workplace technologies, you ensure seamless operation of user devices, applications, and IT environments.

This position directly impacts employee productivity and experience, ensuring that end users can work efficiently with minimal disruption.
Aufgaben

 * Installation and configuration of hardware and software, onsite or remote
 * Problem treatment, troubleshooting, and analysis in hardware and software-related topics
 * Maintenance, repair and replacement of different types of hardware (PC, Laptop, Printer, Scanner)
 * Hands on support for network operations team and system management team in case of onsite activities
 * Ticket handling within a ticket system
 * Installation, enrollment, and troubleshooting of Intune for mobile device management
 * Collaboration in IT projects to enhance internal IT platforms
 * Provide IT support for shopfloor systems, label printers, and industrial devices


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