> Markdown version of [/jobs/ext/295368-it-support-engineer](https://www.wearedevelopers.com/jobs/ext/295368-it-support-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Engineer

- **Company:** Vintage
- **Location:** Wien, Austria
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Information Technology Operations, Network Troubleshooting, Software Engineering, Information Technology, Laptops, Gsuite, User Accounts
- **Published:** June 22, 2026
- **Apply:** https://at.indeed.com/viewjob?jk=ec4d34014883e290

## About the Role

We're interested in people who enjoy solving problems, supporting colleagues and taking ownership., * Experience in IT support, service desk or IT operations

 * Experience with Google Workspace, Microsoft 365 or similar cloud platforms
 * Knowledge of device management and endpoint support
 * Experience troubleshooting networking, hardware and software issues
 * Strong communication and customer service skills
 * The ability to prioritise effectively in a fast-paced environment

Experience in warehousing, logistics or e-commerce environments would be beneficial but isn't essential.

## Description

Technology plays a critical role in everything we do-from supporting our warehouse operations and customer experience teams to enabling our continued expansion across Europe., This is a hands-on role supporting colleagues across our offices, warehouses and remote teams.

You'll be responsible for resolving technical issues, managing devices and user access, supporting warehouse technology, and helping us continuously improve how IT operates across the business.

You'll work closely with teams in the UK and Europe and have the opportunity to contribute to infrastructure improvements, new technology rollouts and operational projects.

What You'll Be Doing

 * Providing 1st and 2nd line support across the business
 * Managing laptops, mobile devices and user accounts
 * Supporting Google Workspace and Microsoft 365 environments
 * Troubleshooting hardware, software and networking issues
 * Supporting warehouse technology including scanners, printers and handheld devices
 * Delivering onboarding and offboarding processes
 * Working with third-party vendors and technology partners
 * Maintaining documentation and improving support processes
 * Supporting IT projects and new technology implementations


## Related Videos

- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app)
- [Full-stack role-based authorization in 45 minutes](https://www.wearedevelopers.com/videos/312-full-stack-role-based-authorization-in-45-minutes)
- [Coffee with Developers - Babette Wagner](https://www.wearedevelopers.com/videos/1223-coffee-with-developers-babette-wagner)
- [Synthetic Insiders: The New AI Risk to Your Org](https://www.wearedevelopers.com/videos/100057-synthetic-insiders-the-new-ai-risk-to-your-org)
- [Swapping Low Latency Data Storage Under High Load](https://www.wearedevelopers.com/videos/746-swapping-low-latency-data-storage-under-high-load)

## Related Articles

- [How to Find Tech Jobs in Vienna](https://www.wearedevelopers.com/magazine/292-how-to-find-tech-jobs-in-vienna)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [Best Companies to Work For in Austria: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/192-best-companies-to-work-for-in-austria-top-25-companies-in-2023)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs)