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# PC Technician

- **Company:** AMERISAFE, Inc.
- **Location:** DeRidder, LA, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Computer Networks, Desktop Computing, Networking Hardware, Network Protocols, Software Troubleshooting, Peripherals
- **Published:** September 17, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=ad4c72406ec3bee7

## About the Role

* Minimum of two years of applicable experience or comparable education
 * Associate or bachelor's degree and/or relevant technical certifications a plus
 * Extensive hands-on hardware/software troubleshooting and support experience
 * Working technical knowledge of current network protocols, operating systems and standards
 * Able to read and understand technical manuals, procedural documentation and OEM guides
 * Able to assemble and configure computers and peripherals with hardware and software
 * Able to lift and transport heavy to moderately heavy objects, such as computers and peripherals
 * Able to handle multiple, changing priorities in a dynamic, fast-paced environment
 * Strong organizational and time-management skills
 * Demonstrated ability to effectively communicate with co-workers, management, external personnel and especially non-technical users
 * Demonstrated ability to troubleshoot technical issues
 * Demonstrated ability in creative thinking, self-direction and initiative
 * Demonstrated customer-service orientation and attitude
 * Willing to occasionally work extended hours and weekends
 * Foster the AMERISAFE culture by embracing the pillars of consistency, focus, frugality, ownership and service.

## Description

* Respond to service requests to diagnose and correct equipment failure and malfunctions and replace or repair malfunctioning equipment
 * Service copiers, printers and faxes by changing toners, rollers, fuser assemblies and general cleaning and maintenance
 * Install, configure, test, maintain, monitor and troubleshoot end user workstation hardware, networked peripheral devices and networking hardware products
 * Install, configure, test, maintain, monitor and troubleshoot associated end user workstation software and networking software products
 * Assist in the maintenance of the inventory of all computers, monitors, keyboards, printers and other peripheral equipment
 * Perform all functions in accordance with corporate policies and procedures, as well as all legal, licensing and copyright requirements
 * Accurately and timely document all support activities per approved policies and procedures


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