> Markdown version of [/jobs/ext/2953881-application-support-manager](https://www.wearedevelopers.com/jobs/ext/2953881-application-support-manager). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Manager - **Company:** Michael Page - **Location:** London, UK - **Salary:** £117,000.0 - £143,000.0 - **Contract:** Contract - **Skills:** Agile Methodology, Application Lifecycle Management, IBM System I, Microsoft Azure, COBOL (Programming Language), DevOps, HP Systems Insight Manager, Performance Tuning, Scrum Methodology, Systems Development Life Cycle, Software Engineering, Information Technology, Patch Management, Ibm Power Systems - **Published:** September 17, 2026 - **Apply:** https://www.michaelpage.co.uk/job-detail/application-support-manager/ref/jn-092026-7105156 ## About the Role * Experience leading application development and support teams within a regulated environment. * Strong knowledge of application lifecycle management, SDLC, Agile delivery methodologies, and DevOps practices. * Proven application support and incident management experience within complex technical environments. * Experience managing software development, testing, deployment, and documentation processes. * Strong project and delivery management skills with the ability to manage multiple priorities. * Experience working with cloud platforms, particularly Microsoft Azure. * Knowledge of ITIL or similar service management frameworks. * Experience with banking or financial services applications is highly desirable. * Technical expertise in AS/400, IBM Power Systems, RPG, and COBOL. * Understanding of end-of-day processing, backup and recovery processes, and platform performance management. * Strong stakeholder management, communication, and presentation skills. * Bachelor's degree in Computer Science, Information Technology, or a related discipline. * Relevant certifications such as PMP, Scrum Master, ITIL, or technical certifications are advantageous. * Experience managing third-party suppliers and outsourced delivery partners. ## Description * Lead the design, development, implementation, integration, and ongoing support of business-critical applications. * Oversee core banking platform environments, including patch management, environment refreshes, and operational support. * Provide fix-on-fail support for core banking and associated infrastructure platforms. * Manage application development projects, enhancements, and change delivery from planning through implementation. * Lead, mentor, and develop a team of developers and application support analysts. * Establish and maintain high-performing application support services, ensuring SLA compliance and effective incident management. * Conduct root cause analysis and drive improvements to application stability and performance. * Coordinate upgrades, maintenance activities, and technology refresh programmes with minimal business disruption. * Manage relationships with third-party vendors and technology partners. * Implement application monitoring, performance optimisation, and support processes. * Ensure applications remain compliant with regulatory, security, audit, and data protection requirements. * Support business continuity and disaster recovery planning across all supported applications. * Work closely with business stakeholders, technical teams, project teams, and external suppliers to align priorities and delivery plans. * Manage budgets for support, maintenance, and enhancement activities. * Contribute to resource planning, capacity management, and annual technology investment planning. ## Related Videos - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [From DevOps to Scaled DevOps: How We’re Rebuilding Continuous Delivery as a Platform](https://www.wearedevelopers.com/videos/100018-from-devops-to-scaled-devops-how-we-re-rebuilding-continuous-delivery-as-a-platform) - [Developer Tools for Microsoft Azure](https://www.wearedevelopers.com/videos/450-developer-tools-for-microsoft-azure) - [Can This Elephant Dance? 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