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# Test and Commissioning Engineer

- **Company:** Todd Hayes Ltd
- **Location:** Wymondham, UK
- **Contract:** Permanent contract
- **Skills:** Rslogix, Software Deployment
- **Published:** May 28, 2026
- **Apply:** https://uk.indeed.com/viewjob?jk=0fa434cba3c99d6e

## About the Role

Do you have experience in Programmable logic controllers?, * Technical expertise and problem-solving skills

 * Strong knowledge of 3-phase power systems
 * Customer service orientation to effectively support users and maintain reliability in a remote environment.
 * Knowledge of PLC software would be advantageous
 * Must have a minimum of a NVQ Level 3 Electrical Engineering
 * Strong knowledge of electrical equipment
 * Strong communication skills as you will be collaborating with all departments.
 * Training will be provided in house.

As the Test and Commissioning Engineer, you will diagnose and resolve some issues, avoiding unnecessary trips for the overseas team.

## Description

* Responsible for testing and commissioning new company products
 * Providing Technical Support: Responding to inquiries and troubleshooting technical issues reported by customers. This can involve diagnosing software, components issue and providing solutions remotely.
 * Remote Support: Assisting users with remote application access, configuration settings, and remote software installations.
 * Documentation and Knowledge Sharing: Documenting support activities, troubleshooting procedures, and solutions in knowledge bases or ticketing systems to facilitate future reference and knowledge sharing within the team or organization.
 * User Training and Education: Providing user training and guidance on our clients equipment.
 * Escalation and Collaboration: Collaborating with other teams or third-party providers to escalate and resolve complex issues that cannot be resolved remotely, ensuring timely resolution and minimal disruption to operations.
 * Customer Communication: Communicating with end-users or customers in a professional and courteous manner, providing updates, explanations, and guidance throughout the support process to ensure a positive customer experience.


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