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# Apple Support Engineer

- **Company:** Nabout Leidos
- **Location:** United States
- **Experience:** Expert
- **Salary:** $73,450.0 - $132,775.0
- **Contract:** Permanent contract
- **Skills:** Apple IOS, Apple Mac Systems
- **Published:** September 17, 2026
- **Apply:** https://jobs.military.com/career/338826/apple-support-engineer-d-c-dc-washington

## About the Role

10+ years of experience in endpoint engineering and enterprise endpoint management within complex IT environments specializing in Apple hardware and macOS environments. A degree can be substituted for years of experience.\n
\n

 - Experience resolving advanced end-user issues involving Apple and iOS systems in an enterprise support environment.\n, Experience interfacing directly with senior government or executive-level users and managing service requests to closure.\n

## Description

The Apple Support Engineer provides advanced desk-side support for SEC personnel using Apple hardware, macOS, and iOS devices under the SEC ISS contract. This role resolves complex Tier 2/3 incidents and service requests, restores user productivity, and maintains accurate records in the SEC IT service management system. The engineer interfaces daily with senior government personnel and delivers high-quality in-person support aligned to SEC customer service expectations. This position directly supports service-level performance, reliable endpoint operations, and continuous improvement of end-user support delivery.


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