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# 1st und 2nd Level Support (w/m)

- **Company:** TODAY Experts GmbH
- **Location:** Wels, Austria
- **Salary:** €44,800.0
- **Contract:** Permanent contract
- **Skills:** Information Systems, Microsoft Servers, Remote Infrastructure Management
- **Published:** June 24, 2026
- **Apply:** https://at.indeed.com/viewjob?jk=dd5ed5b4fc2ea21b

## About the Role

* Abgeschlossene Ausbildung im IT Bereich (Lehre, HTL, Fachschule, etc.)
 * Gute Microsoft-, Hardware- und Clientkenntnisse
 * Basiskenntnisse im Bereich MS Server und verbundene Systeme (AD, Exchange) von Vorteil
 * Kommunikationsfähige Deutschkenntnisse
 * Eigenständige, analytische und strukturierte Arbeitsweise
 * Hohes Maß an Verantwortungsbewusstsein mit Hands-On Mentalität

## Description

* 1st Level Support und 2nd Level Support - hauptsächlich im Clientbereich
 * Benutzer- und Rechteverwaltung
 * Bearbeitung von Tickets
 * Selbständige Problemanalyse und Störungsbehebung
 * Fernwartung, Installationen und Endgerätemanagement
 * Mitarbeit in Projekten und Rollouts, * Gemeinsame Betreuung einer sehr großen Systemlandschaft
 * Gelebte Werte: Verlässlichkeit, Pünktlichkeit, Ehrlichkeit
 * Firmenevents
 * Fort- und Weiterbildung
 * Möglichkeit sich innerhalb des Unternehmens zu entwickeln


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