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# Bilingual It Service Lead (German/English) - Hybrid/Remote

- **Company:** rindus Technology S.L
- **Location:** Málaga, Spain (Remote available)
- **Contract:** Permanent contract
- **Skills:** Confluence, JIRA, Servicenow
- **Published:** September 17, 2026
- **Apply:** https://www.buscojobs.com.es/bilingual-it-service-lead-german-english-hybrid-remote-en-malaga-ID-371697676

## About the Role

Rindus is seeking an experienced IT Service Desk Leader to own and optimize day-to-day support processes, incident management, and knowledge base, driving faster resolutions and reduced workload for technical teams.You will mentor a diverse dispatchers and process specialists, operate in an international setting with Jira Service Management, Confluence, and ServiceNow, and enable self-service while maintaining high CSAT and SLA standards.
#J-*****-Ljbffr

## Description

Rindus is seeking an experienced IT Service Desk Leader to own and optimize day-to-day support processes, incident management, and knowledge base, driving faster resolutions and reduced workload for technical teams.You will mentor a diverse dispatchers and process specialists, operate in an international setting with Jira Service Management, Confluence, and ServiceNow, and enable self-service while maintaining high CSAT and SLA standards.#J-*****-Ljbffr


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