> Markdown version of [/jobs/ext/2960137-sr-technology-support-technician](https://www.wearedevelopers.com/jobs/ext/2960137-sr-technology-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Sr. Technology Support Technician

- **Company:** California Creative Solutions Inc.
- **Location:** Tallahassee, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Active Directory, Microsoft Outlook, Information Systems, Microsoft Office, System Center Configuration Manager, Computer Equipment, Information Technology, Windows Client
- **Published:** September 17, 2026
- **Apply:** https://www.careerjet.com/jobad/us8985bcc5317a6c2ab8998e93e6dfe26f

## About the Role

Mandatory Skills: * IT Enterprise experience is preferred

 * High school diploma or equivalent; additional certifications or relevant education is a plus.
 * Ability to learn new systems and software in a fast-paced environment.
 * Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change.
 * Ability to manage multiple priorities and work independently or as part of a team.
 * Capacity to perform in high-pressure situations, with strong organizational and time-management skills.
 * Associate's or Bachelor's Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.
 * 0 to 1 year of IT work experience in computer systems or support with demonstrated working knowledge of basic hardware and software products and problem solving/troubleshooting skills

## Description

* Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners
 * Assists in coordinating audiovisual setups and video conferencing support

 * Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.)
 * Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)
 * Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft Endpoint Configuration Manager (MECM).
 * Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.
 * Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.
 * Proficiency in Office 365; MS Outlook, MS Excel, MS Word, MS Teams, and Windows 10/11
 * Collaborate and assist with other areas of the IT department on projects and initiatives
 * Participate in after-hours (evening & weekend) on-call rotation
 * Perform other duties as assigned
 * Ability to lift 50 pounds


## Related Videos

- [You’re a great coder? That alone won’t get you far: The soft skills secret in IT success](https://www.wearedevelopers.com/videos/1076-you-re-a-great-coder-that-alone-won-t-get-you-far-the-soft-skills-secret-in-it-success)
- [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com)
- [Challenges of building React and React Native apps](https://www.wearedevelopers.com/videos/448-challenges-of-building-react-and-react-native-apps)
- [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents)
- [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure)
- [Are Your APIs Ready for AI Agents](https://www.wearedevelopers.com/videos/2004-are-your-apis-ready-for-ai-agents)

## Related Articles

- [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)
- [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)
- [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer)