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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer - **Company:** Dronebase, Inc. - **Location:** Boston, MA, United States (Remote available) - **Experience:** Experienced - **Salary:** $70,000.0 - $80,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Systems Engineering, Microsoft Azure, Backup Devices, Bash Shell, Business Systems, Software as a Service, Cloud Computing, Cloud Computing Security, CompTIA Security+, Cyber Security, Domain Name System (DNS), Virtual Private Networks (VPN), Python (Programming Language), Windows PowerShell, TCP/IP, Scripting, Cloud Platform System, Okta, Break Fix, Firewalls (Computer Science), Microsoft InTune, Information Technology, Patch Management, SAP MDG, Casper Suite, Gsuite - **Published:** September 17, 2026 - **Apply:** https://startup.jobs/it-admin-ii-zeitview-10099053 ## About the Role * 3-5+ years of experience in IT engineering, systems administration, or a related infrastructure/support role, ideally supporting a remote or hybrid workforce. * Solid hands-on experience administering identity and SaaS platforms (e.g., Okta, Google Workspace, Microsoft 365, MDM tools such as Jamf or Intune). * Strong networking fundamentals (TCP/IP, DNS, VPN, firewalls) and comfort troubleshooting connectivity issues for remote employees. * Working knowledge of at least one major cloud platform (AWS, Azure, or GCP) and general cloud security best practices. * Scripting or automation experience (PowerShell, Bash, Python, or similar) to streamline repetitive IT tasks. * Practical understanding of IT security fundamentals - access control, endpoint protection, vulnerability and patch management - and experience supporting compliance frameworks like SOC 2 is a plus. * Proven ability to work independently and communicate proactively in a fully remote, asynchronous environment across time zones. * Strong customer-service orientation and the ability to explain technical concepts clearly to non-technical colleagues. * Bachelor's degree in IT, Computer Science, or a related field, or equivalent hands-on experience. Relevant certifications (e.g., CompTIA Security+, Microsoft/Google admin certs, AWS/Azure fundamentals) are a plus. ## Description * Own and administer core business systems - identity/SSO, endpoint management (MDM), Google Workspace or Microsoft 365, and other SaaS platforms used company-wide. * Design, deploy, and maintain the systems and infrastructure that support a fully remote workforce, including cloud-based directory services, VPN, and remote device management. * Serve as an escalation point for complex helpdesk and end-user issues that junior IT staff can't resolve, and provide guidance and mentorship to help them grow. * Manage IT security fundamentals: endpoint protection, access reviews, MFA/SSO enforcement, patch management, and response to security alerts, in partnership with the security team. * Administer and monitor cloud infrastructure supporting internal IT systems (AWS, Azure, or GCP), including backups, uptime monitoring, and basic cost hygiene. * Lead or contribute to IT projects end-to-end - tool migrations, onboarding/offboarding automation, new-hire hardware programs, and vendor evaluations - from scoping through rollout. * Build and maintain automation and scripting (e.g., PowerShell, Bash, Python) to reduce manual IT work and improve reliability of routine tasks. * Maintain clear, current documentation and runbooks for systems, processes, and incident response. * Ensure compliance with internal IT policies and support external audits (e.g., SOC 2) by maintaining evidence of controls and access. * Partner cross-functionally with People, Security, and Engineering teams to support company-wide technology needs across a distributed workforce. ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Robots are coming into the wild! 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