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# Expert Systems Engineer

- **Company:** MédiSolution
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** .NET Framework, Cloud Computing, Databases, Data Infrastructure, Expert Systems, Monitoring of Systems, Microsoft SQL Server, Power BI, Scripting, Information Technology, Restful APIs, Appdynamics, Databricks
- **Published:** September 17, 2026
- **Apply:** https://harriscomputer.wd3.myworkdayjobs.com/1/job/New-Jersey-United-States/Expert-Systems-Engineer_R0045715

## About the Role

* 5-7 years of relevant experience, including 2-3 years at a senior level or equivalent.
 * Strong experience with SQL Server, Power BI, and Databricks.
 * Experience supporting production infrastructure and troubleshooting complex technical issues.
 * Strong understanding of systems, databases, applications, monitoring, and performance management.
 * Excellent verbal and written communication skills with the ability to present technical information clearly to technical and non-technical audiences, including executives.
 * Comfortable working directly with clients and cross-functional teams.
 * Strong problem-solving, analytical, organizational, and decision-making skills.
 * Experience with scripting, automation, technical documentation, and change management., * Healthcare technology or hospital IT experience.
 * Development experience with .NET and REST APIs.
 * Experience with AppDynamics, LogicMonitor, or other monitoring/observability platforms.
 * Experience with OpenTelemetry.
 * Cloud infrastructure or modern data platform experience.
 * Relevant certifications such as GIAC, ITIL, or MCSE.

## Description

* Manage, monitor, maintain, and support infrastructure and application environments.
 * Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.
 * Partner with Operations on patches, updates, antivirus, maintenance, and system health.
 * Monitor system performance, conduct health checks, and support capacity planning and optimization.
 * Identify root causes of recurring issues and implement solutions to prevent reoccurrence.
 * Ensure technical deliverables meet quality standards and required peer/stakeholder reviews are completed.
 * Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns.
 * Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion.
 * Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences.
 * Standardize and automate processes and monitoring using scripting and automation technologies.
 * Follow change management procedures and maintain technical and system design documentation.
 * Document issues and resolutions and contribute to continuous process and technical improvement.


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