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# Associate IT Support Administrator

- **Company:** Allied World
- **Location:** Farmington, CT, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Troubleshooting
- **Published:** September 17, 2026
- **Apply:** https://www.thejobnetwork.com/job/4fe1ab47-ebb0-4377-bda1-8783e4c65949/associate-service-desk-administrator

## About the Role

The Associate IT Support Administrator provides first and second-line technical support to employees across office and remote environments. This role is responsible for troubleshooting hardware, software, endpoint management, access administration, and collaboration technologies to ensure a seamless user experience. The successful candidate will demonstrate strong customer service skills, attention to detail, and the ability to manage multiple support requests in a fast-paced environment., * Bachelor's degree in Information Technology, Computer Science, or related field
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 * 1+ year of experience in an IT Support, Help Desk, Service Desk, or Desktop Support role
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 * Knowledge of Windows operating systems and Microsoft 365
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 * Strong troubleshooting and problem-solving skills
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 * Excellent communication
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 * Quick learner with a willingness to develop new technical skills
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 * Ability to manage multiple priorities in a fast-paced environment
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 * Strong attention to detail and organizational skills
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 * Ability to work independently and as part of a team



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