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# Information Systems & Technology (IS&T) Technician

- **Company:** Bechtel Manufacturing & Technology, Inc.
- **Location:** New Albany, OH, United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cloud Computing, Information Systems, Desktop Virtualization, Information Security Management, Local Area Networks, Microsoft SharePoint, User Environment Management, Wireless Networks, ServiceNow IT Service Management, Autodesk Autocad, Engineering Base, Servicenow
- **Published:** September 17, 2026
- **Apply:** https://www.themuse.com/jobs/bechtel/ist-technician-687512

## About the Role

Requires a University Hire with 1-2 years of experience or 5-6 years of relevant work experience

Required Knowledge and Skills:

 * Interpersonal Skills
o Excellent interpersonal and stakeholder management skills
o Excellent written and verbal communication skills
o Excellent time management skills and ability to work under pressure to meet deadlines
o Excellent ability to manage competing priorities

 * IT Infrastructure Management Experience
o Providing solutions, troubleshooting complex issues
o Experience in ServiceNow IT Service Management
o Proficient in managing IT hardware assets
o Experience in IT vendor management
o Knowledge of Information security practices

 * Technical Knowledge (Intermediate)
o End User computing
§ Windows 11
§ Virtual Desktop Infrastructure
§ Mobile Device Management
o Modern Collaborative Technologies & Cloud Computing Tools
o HP/Poly & Microsoft Teams Enterprise Voice and Video Conferencing
o Microsoft 365 - Teams, SharePoint, OneDrive
o Engineering Application Suites (Autodesk, Bentley, Trimble, Hexagon, etc.) knowledge desirable

## Description

Bechtel is seeking an Information Systems & Technology (IS&T) Technician to join the IS&T team located at the project construction site.

The IS&T Technician, reporting to the IS&T Field Lead, will be responsible for support of IS&T infrastructure and services across both the site and field offices. This includes managing and maintaining hardware, software, and operating systems. The IS&T Technician will also support video conferencing, resolve network-related issues, manage mobile devices, and oversee printing services to ensure smooth operations for end users.

Major Responsibilities:

 * * Responsible for servicing incidents, requests, and tasks for deployed infrastructure services to end-users
 * Training, problem resolution, hardware, software, and operating system upgrades for end-user computing devices (PCs as well as mobile devices)
 * Follows the established technology standards, policies, support processes and security requirements
 * Helps establish and monitor metrics on service delivery and customer satisfaction.
 * Responsible for providing end-user support for collaboration technologies including video conferencing, smart displays like Surface Hubs, Poly, Microsoft Teams
 * Supports Local Area Network and Wireless Network, etc.
 * Supports end user requirements associated with Active Directory and SharePoint
 * Manages and maintains assets and configuration items in ServiceNow
 * Performs moves, adds, and changes
 * Participate in special projects, as assigned
 * Participates in the rollout of new technologies, services and security remediations
 * Deployment of network, routers and switches and associated patching
 * Deployment and support of Teams voice and Poly video endpoints
 * Develops IT reports, dashboards and automates workflows as required
 * Recommends process improvement solutions
 * Development of IT support guides and user training