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# Implementation Project Manager

- **Company:** Giftify
- **Location:** Brussel, Belgium
- **Contract:** Permanent contract
- **Skills:** Software as a Service, Payment Systems, Information Technology
- **Published:** June 6, 2026
- **Apply:** https://www.careerjet.be/jobad/bee0d2e71c5a4485dfe775359bfe032d77

## About the Role

Core competenties

 * Strong organizational and planning skills with a proven ability to manage
 * multiple projects simultaneously and coordinate cross-functional teams.
 * Outstanding verbal and written communication skills, with the ability to
 * explain complex technical processes in a clear, client-friendly manner.
 * Meticulous attention to detail combined with a proactive, problem-solving
 * mindset and resilience under pressure.
 * Comfortable navigating IT systems, project management tools, and
 * technical configuration processes.
 * A strong teamwork mindset dedicated to delivering outstanding customer
 * experiences and building lasting client relationships.

Language Skills

 * Fluent in English and French.
 * Knowledge of any additional European language is a plus.

Nice to Have

 * Experience in fintech, digital payments, SaaS, or gift card solutions.
 * -Project management certification.

## Description

As an Implementation Project Manager at Giftify, you will own the end-to-end onboarding of gift card programs for our clients, primarily shopping centres. Leading projects from kick-off to go-live, you will coordinate across internal teams (Sales, Client Success, Support, Legal,) and external suppliers to ensure seamless, on-time launches.
Our Values
At Giftify, our culture drives our success. In this role, you will live our core values every day:
Own It: You take full accountability for your project portfolio, tight deadlines, and risk mitigation.
Commit to Progress: You bring a problem-solving mindset and resilience under pressure, always looking to improve our processes.
Stronger Together: You are the ultimate collaborator, bridging the gap between clients, technical teams, and suppliers., * Lead project kick-off meetings to define project scope, gather

 * requirements, align on deliverables, and create actionable plans with clear
 * milestones and timelines.
 * Act as the primary point of contact for clients throughout the
 * implementation journey. Provide design and production timeline guidance,
 * and ensure all setup steps are completed smoothly.
 * Manage multiple implementation projects simultaneously, ensuring strict
 * alignment with Giftify's guidelines, SLAs, and scope agreements.
 * Support the setup, configuration, and testing of relevant hardware, and
 * software, based on client needs, collaborating closely with internal
 * technical teams and external suppliers.
 * Deliver user training sessions and provide clear guidance on tools,
 * hardware, and processes to ensure clients are fully equipped for launch.
 * Proactively monitor project progress, address risks early, and oversee
 * operational readiness to ensure successful, on-time program launches.


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