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# ServiceNow UI/UX Developer

- **Company:** Yoh Services LLC
- **Location:** Philadelphia, PA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $166,400.0 - $208,000.0
- **Contract:** Temporary to permanent
- **Skills:** HTML, JavaScript (Programming Language), Application Programming Interfaces (APIs), Agile Methodology, Confluence, JIRA, Cascading Style Sheets (CSS), Data Visualization, Design of User Interfaces, Human-Computer Interaction, Scrum Methodology, ServiceNow Application Engine, Responsive Web Design, User-Centered Design, Web Content Accessibility Guidelines, Website Wireframe, Build Management, Material UI, Figma, Front End Software Development, Interactive Whiteboards, Device Compatibility, Servicenow
- **Published:** September 17, 2026
- **Apply:** https://jobs.localjobnetwork.com/apply/add/88346386/1

## About the Role

*Looking for a ServiceNow Developer with a creative mindset and UI/UX experience on the design side!

 * Remote opportunity (within the United States & must be able to work PST time zone)
 * Candidates must be able to work directly on a W2 without sponsorship. NO C2C!! (If you are a third party employer, please DO NOT CALL ME. Thank you), * 3-5+ years of experience in UI/UX design and front-end development, with 2-3+ years of hands-on ServiceNow UI experience.
 * Demonstrated experience with ServiceNow UI Builder, Service Portal, and/or Employee Center frameworks.
 * Strong proficiency in HTML, CSS, JavaScript, and responsive design principles.
 * Solid understanding of user-centric design methodologies, usability testing, and accessibility standards (WCAG).
 * Ability to balance design quality with platform constraints, timelines, and delivery priorities.
 * Experience delivering enterprise-scale portals or digital experiences, ideally in HR, recruiting, or employee-facing domains.

Preferred Qualifications

 * Familiarity with UI design and visualization tools (e.g., Figma, Miro).
Ability to balance design quality with platform constraints, timelines, and delivery priorities.

 * Experience with Agile development methodologies and tools (e.g., Jira, Confluence).

## Description

Sony Interactive (PlayStation) is seeking a UI/UX Developer with strong ServiceNow platform expertise to enhance the end-to-end user experience of our ServiceNow-based portals and workspaces. This role is responsible for designing and delivering intuitive, accessible, and scalable digital experiences that supports end users in the Sony Interactive Entertainment ecosystem.
This role is central to delivering modern, intuitive, and scalable UI/UX solutions on the ServiceNow platform. A successful candidate will act as an expert in tools like UI Builder, with the ability to customize out-of-the-box experiences and create new workspaces and portals from scratch., User Experience Strategy & Design

 * Own the UX design strategy, ensuring alignment with SIE experience principles, brand guidelines, and accessibility standards.
 * Translate business requirements and user needs into user journeys, information architecture, wireframes, prototypes, and final UI designs.
 * Conduct usability assessments, user feedback reviews, and journey analysis to identify friction points and drive continuous experience improvement.
 * Define and maintain reusable UX patterns and standards across ServiceNow HR and employee-facing experiences.

ServiceNow UI Development & Implementation

 * Design and build responsive, user-friendly interfaces using ServiceNow UI Builder, Service Portal, Employee Center, and/or other approaches.
 * Develop and customize UI components, widgets, layouts, and themes using HTML, CSS, Glide Api JavaScript, and ServiceNow APIs.
 * Ensure consistent interaction patterns, form behaviour and navigation models across Portals.
 * Optimize UI performance, accessibility (WCAG 2.1+), and cross-browser/device compatibility.
 * Manage and maintain the user interface layer of ServiceNow applications.

Platform Delivery & Engineering Collaboration

 * Partner closely with ServiceNow developers, architects, and product owners to ensure UI designs integrate seamlessly with workflows, data models, and platform capabilities.
 * Participate in Agile ceremonies, backlog refinement, and sprint planning to ensure UX work is properly scoped and delivered.
 * Support ServiceNow upgrades and platform changes, proactively identifying and mitigating UI/UX impacts.
 * Troubleshoot UI defects and usability issues, delivering scalable and supportable solutions.