> Markdown version of [/jobs/ext/296552-business-intelligence-expert](https://www.wearedevelopers.com/jobs/ext/296552-business-intelligence-expert). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Business Intelligence Expert - **Company:** EUROCONTROL - Supporting European Aviation - **Location:** Brussel, Belgium (Remote available) - **Experience:** Experienced - **Contract:** Temporary contract - **Skills:** Accounting Information Systems, Data Analysis, Cloud Engineering, Software Documentation, Extract Transform Load (ETL), Data Warehousing, Python (Programming Language), Microsoft Project, Oracle Databases, Windows PowerShell, Power BI, PL-SQL, SQL Databases, Sap Business Objects, Tools for Reporting, Servicenow, Databricks - **Published:** June 6, 2026 - **Apply:** https://be.indeed.com/viewjob?jk=d91f782327932896 ## About the Role Do you have experience in ServiceNow?, + Completion of third level studies in a relevant field (Engineering, IT etc.), meeting European Qualifications Framework (EQF) Level 7 followed by at least 3 years of relevant professional experience. + Completion of third level studies in a relevant field (Engineering, IT etc.), meeting European Qualifications Framework (EQF) Level 6 followed by at least 4 years of relevant professional experience. * Internal candidates can check on the intranet to see what level of in-house experience is considered equivalent to educational qualifications where appropriate. * Experience in user requirements, data, and process modelling (including KIMBALL and DATAVAULT). * Experience in reporting development lifecycle model and Datawarehouse implementation. * Experience in data analysis (SQL; BI tools). * Experience in Data Domain and Cloud implementations. * Experience in BI quality assurance (including reports testing and validation). * Experience in incident, change and problem management (ITIL). * Expertise in ITSM tools usage (Service Now and Jazz would be an asset.) * Experience working with external providers or third parties (internal or external). * Drafting skills in English. * Knowledge of Business Objects, WEBI, Power BI, Oracle databases, PL/SQL, ETL. * The following would be considered additional assets: + o Knowledge of Rational Collaborative Application. Lifecycle Management, MS-Project, PowerShell, ODI. o Experience in maintaining user documentation. o Experience in providing user training and contribute to forums, including discussing technical issues with those with limited IT and systems knowledge. o Knowledge of DATABRICKS and/or PYTHON. o Knowledge of CRCO business intelligence landscape and processes. * Analytical thinking: you analyse information and are able to identify relationships. * Customer focus: you adapt services to respond to customer needs. * Communication: you are able to foster two-way communication. * Quality focus: you set and foster high quality standards. * Teamwork: you foster team work. * Ability to work in a multinational and multicultural environment. * Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach. * The working languages of the Agency are English and French. For this particular job, candidates must be proficient users of English at level C1. The selected candidate will be required to become at least a basic user of French at level A1 before the end of the probation period. The levels relate to the Common European Framework of Reference for Languages (CEFR). ## Description Within the Directorate Central Route Charges Office and Finance, the Financial Information Systems (FIS) Unit is responsible for planning and operating the information services as well as the underlying technology necessary for the mission of the Central Route Charges Office and other corporate financial activities. Your role Your role will be to: * Provide technical expertise and coordinate the design, implementation and evolution of the CRCO's data warehouse architecture. * Coordinate the deployment of business intelligence solutions, including managing transition and cut-over activities for new releases, and contribute to projects in the relevant business domain by participating in activities, following up on progress, and supporting implementation. * Develop and maintain a multi-year roadmap for BI, analytics, and reporting capabilities, in line with business and technical needs. * Provide expertise on data modelling, ETL processes, and integration with internal and external systems. * Rationalise and optimise reporting tools and dashboards to improve efficiency and usability. * Analyse and document reporting requirements by reviewing business processes and information, and modelling specifications (e.g. reports, data warehouse, data models) to ensure their translation into effective IT solutions. * Identify opportunities to improve reporting processes and systems, and propose enhancements to increase operational efficiency and user productivity. * Implement reporting requests (Business intelligence tools configuration set-up, Datawarehouse, business reports, dashboards, and analytics). * Support and validate testing activities by developing test plans and procedures, implementing defect tracking and correction processes, and coordinating testing with the user community. * Follow-up on implementation and monitor the quality of outsourced developments, by validating reporting deliverables and technical documentation. * Contribute to the definition and maintenance of reporting standards, KPIs, definitions and metadata frameworks. * Carry out any other task in line with the main purpose of the job. ## Related Videos - [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn) - [Cutting LLM Costs Without Cutting Quality: How to Beat Proprietary LLMs with Fine-Tuned Open Source](https://www.wearedevelopers.com/videos/100151-cutting-llm-costs-without-cutting-quality-how-to-beat-proprietary-llms-with-fine-tuned-open-source) - [REST, GraphQL, gRPC, and more: A comparison of modern API styles](https://www.wearedevelopers.com/videos/100247-rest-graphql-grpc-and-more-a-comparison-of-modern-api-styles) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [From A2A to MCP: How AI’s “Brains” are Connecting to “Arms and Legs”](https://www.wearedevelopers.com/videos/1631-from-a2a-to-mcp-how-ai-s-brains-are-connecting-to-arms-and-legs) - [Data Analytics with Microsoft Fabric: End-to-End Use Case with Data Agents](https://www.wearedevelopers.com/videos/1547-data-analytics-with-microsoft-fabric-end-to-end-use-case-with-data-agents) ## Related Articles - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to Work For in Paris: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/190-best-companies-to-work-for-in-paris-top-25-companies-in-2023) - [Where to Find Entry-Level Software Engineering Jobs](https://www.wearedevelopers.com/magazine/397-where-to-find-entry-level-software-engineering-jobs) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)