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# ICT Team Lead

- **Company:** Hays Specialist Recruitment
- **Location:** Antwerpen, Belgium (Remote available)
- **Experience:** Expert
- **Salary:** €60,000.0 - €72,000.0
- **Contract:** Permanent contract
- **Skills:** Cyber Security, Information Technology Operations, Information Technology
- **Published:** June 11, 2026
- **Apply:** https://www.hays.be/description-emploi/ict-team-lead-antwerp-%28province%29_1112912

## About the Role

You are an experienced IT professional with a strong technical background and a first or solid experience in leadership.

 * Fluent in Dutch and English

 * Master's degree in computer science or engineering

 * Minimum 7 years of experience within IT infrastructure or operations

 * Prior experience in a team lead or senior role is a strong asset

 * Strong organisational and communication skills

 * Hands-on mindset combined with a coaching leadership style

 * Able to start on short notice and motivated to join directly on payroll

You are solution-oriented, proactive and comfortable working in a structured yet dynamic environment.

## Description

* Leading and developing a team of approximately 5 IT professionals across Infrastructure, Security and Support, ensuring strong collaboration and clear priorities

 * Managing and continuously improving the IT infrastructure, including networks, servers and cloud environments to guarantee stability and performance

 * Taking ownership of IT security, ensuring policies, compliance and best practices are defined, implemented and monitored

 * Driving the performance of the Service Desk, setting and following up on KPIs to ensure high-quality end-user support

 * Acting as the primary link between IT operations and management, translating business needs into IT actions

 * Leading IT projects end-to-end, defining scope, planning timelines and resources, and ensuring delivery within budget and deadlines

 * Coordinating internal stakeholders and external IT partners to ensure smooth execution of projects and services

 * Monitoring outsourced IT services and holding external partners accountable for agreed service levels and performance

 * Defining and driving the IT roadmap in collaboration with key stakeholders, aligning IT strategy with business objectives

 * Reporting directly to the IT Manager

 * Acting as escalation point for operational and project-related issues, ensuring timely resolution

 * Supporting the team with hands-on technical expertise when needed and driving continuous improvement across systems and processes


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