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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Data Center Operations Manager - **Company:** Amazon.com, Inc. - **Location:** New Florence, PA, United States - **Contract:** Permanent contract - **Skills:** Amazon Web Services, Cloud Computing, Computer Engineering, Data Centers, Network Architecture, Network Diagnostics, Queue Management Systems, Computer Network Operations, AWS Data Analytics - **Published:** September 17, 2026 - **Apply:** https://www.careerbuilder.com/job-details/data-center-operations-manager-dco-new-florence-mo--88573054-5364-4306-a25f-75588adc6134 ## About the Role AWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation., * Ability to travel to or commute between data center locations as needed * Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational * Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Skills: Amazon Web Services (AWS), Automation, Best Practices, Business Operations, Career Development, Cloud Computing, Computer Engineering, Continuous Improvement, Customer Experience, Establish Priorities, Event Management, Funding, Logistics, Mentoring, Metrics, Network Architecture/Engineering, Network Operations Center, On Call, Operations Management, People Management, Performance Management, Performance Metrics, Process Improvement, QoS (Quality of Service), Safety Standards, Service Level Agreement (SLA), Strategic Planning, Supply Chain, Team Lead/Manager, Technical Leadership, Trouble Tickets, Willing to Travel ## Description The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include: * Prioritize and assign trouble tickets to data center technicians and operators * Manage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations * Developing Career Paths for the employees and making updates in our internal tools. * Recruit and train data technicians to ensure appropriate staffing levels * Ensure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics * Fast learn or act as the subject matter expert across all aspects in data center operations * Ensure all operational KPIs and metrics are being measured and met * Inspire and guide improvement in team process, technology innovation and automation * Manage Large Scale Events (outages) and act as the call leader * Manage and improve the workflows and through-put for data centers operations * Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs * Maintain the on-call schedule coordinating absence and vacations * Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. ## Related Videos - [Green Cloud Computing](https://www.wearedevelopers.com/videos/592-green-cloud-computing) - [Reliable scalability: How Amazon.com scales on AWS](https://www.wearedevelopers.com/videos/983-reliable-scalability-how-amazon-com-scales-on-aws) - [Deployed ML models need your feedback too](https://www.wearedevelopers.com/videos/161-deployed-ml-models-need-your-feedback-too) - [The Sustainability Race: AI's Promises, Pitfalls and Potential](https://www.wearedevelopers.com/videos/100155-the-sustainability-race-ai-s-promises-pitfalls-and-potential) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Building the platform for providing ML predictions based on real-time player activity](https://www.wearedevelopers.com/videos/944-building-the-platform-for-providing-ml-predictions-based-on-real-time-player-activity) ## Related Articles - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [From developer to manager – what does it take to become an engineering manager?](https://www.wearedevelopers.com/magazine/42-from-developer-to-manager-what-does-it-take-to-become-an-engineering-manager) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [DevOps Engineer Salary [2023]](https://www.wearedevelopers.com/magazine/203-devops-engineer-salary-2023) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)