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# Aws Control Tower Service Manager - 24X7 Ops Lead (Madrid)

- **Company:** Infinity Quest
- **Location:** Madrid, Spain
- **Contract:** Permanent contract
- **Skills:** Amazon Web Services, Cyber Security, PCI Data Security Standards
- **Published:** September 17, 2026
- **Apply:** https://www.buscojobs.com.es/aws-control-tower-service-manager-24-x-7-ops-lead-madrid-en-madrid-ID-371511458

## About the Role

Previous experience with third party engagement.Familiar with ITIL concepts and methodology.Strong understanding of IT and Cyber BAU operations and change management.Experience working in a regulated environment.Experience managing a team.Strong risk management and risk assessment skills.Data analysis and reporting skills relating to vendor performance metrics and cost savings exercises.In-depth knowledge of data privacy laws and industry standards such as GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC *****.Contract management.
The ability to negotiate and manage contracts and Service Level Agreements (SLAs) that include specific cybersecurity clauses, breach notification timelines, and audit rights etc.Strong communication and teamwork skills with confidence to be an effective team leaderStrong time management, adaptability, and organisational skills.Problem-solving, critical thinking, and creativity skills are essential when managing a rapidly and constantly changing environment.
#J-*****-Ljbffr

## Description

Descripción del trabajoMandatory SkillsService level assessment and management.Previous experience with third party engagement.Familiar with ITIL concepts and methodology.Strong understanding of IT and Cyber BAU operations and change management.Experience working in a regulated environment.Experience managing a team.Strong risk management and risk assessment skills.Data analysis and reporting skills relating to vendor performance metrics and cost savings exercises.In-depth knowledge of data privacy laws and industry standards such as GDPR, PCI DSS, NIST Cybersecurity Framework, and ISO/IEC *****.Contract management.The ability to negotiate and manage contracts and Service Level Agreements (SLAs) that include specific cybersecurity clauses, breach notification timelines, and audit rights etc.Strong communication and teamwork skills with confidence to be an effective team leaderStrong time management, adaptability, and organisational skills.Problem-solving, critical thinking, and creativity skills are essential when managing a rapidly and constantly changing environment.#J-*****-Ljbffr