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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Software Solution Specialist - Communication Tools - **Company:** ITS Group - **Location:** Brussel, Belgium (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Agile Methodology, Application Integration Architecture, Application Lifecycle Management, Software Applications, System Configuration, DotNetNuke, Software Systems, Enterprise Software Applications, Office365, Integration Tests, Information Technology, Web Technologies, Sitecore - **Published:** June 13, 2026 - **Apply:** https://be.indeed.com/viewjob?jk=661f53f9f0f0f9e4 ## About the Role Do you have experience in Sales?, University degree in: Business Informatics Computer Science Or an equivalent field Technical Skills Minimum 3 years of experience with web technologies and content management systems. Hands-on experience with CMS platforms such as: Sitecore DotNetNuke (DNN) Unily Or similar solutions Strong knowledge of Microsoft 365 (O365) tools. Experience in application planning, development, operation, maintenance, and enhancement. Understanding of software and application lifecycle management. Knowledge of application integration within complex IT environments. Methodologies & Processes Strong knowledge of Agile methodologies. Knowledge of ITIL-based Service Management is considered an asset. Experience in IT operations management is an advantage. Experience in IT supplier/provider management is an advantage. Soft Skills Proactive and solution-oriented mindset. Strong communication and stakeholder management skills. Ability to work with multidisciplinary teams. Analytical thinking and problem-solving capabilities. Customer-focused approach. Ability to manage multiple stakeholders and priorities. Strong organizational and coordination skills. Languages English: very good level. Dutch: minimum C1 level. French: minimum C1 level. German is a plus. Other Requirements Willingness to travel occasionally, including internationally. Ability to work in a hybrid environment with regular onsite presence (2 days per week). Votre profil You have at least 3 years of professional experiences in IT If you are at least fluent in FR/ENG or NL/ENG it's best You're eager to learn, motivated and curious ## Description Our client is looking for a Software Solution Specialist - Communication Tools to join a Digital Workplace product team responsible for communication-related applications and platforms. The role combines application management, business analysis, solution design, configuration, stakeholder engagement, and operational support. The selected consultant will act as a key link between business users, product owners, suppliers, and technical teams, ensuring that communication solutions meet business requirements, integrate effectively within the IT landscape, and continue to evolve in line with organizational needs. The position requires a strong understanding of web technologies and communication platforms, experience with application lifecycle management, and the ability to work in an Agile environment while supporting both operational and strategic initiatives. Your missions: Manage and optimize communication-related software solutions and applications. Gather, analyze, and define functional and technical requirements. Configure and adapt applications to meet business and user needs. Coordinate the implementation of new requirements and enhancements. Contribute to the continuous improvement and evolution of existing solutions. Ensure successful integration of applications within the broader IT ecosystem. Support testing activities and quality assurance processes. Contribute to application maintenance, operations, and service continuity. Assist in supplier management, licensing discussions, and SLA-related activities. Provide guidance to business stakeholders and key users on best practices. Perform market research and fit-gap analyses to identify suitable solutions. Your activities: Business & Functional Analysis Collect and analyze business requirements. Define functional and technical specifications for communication solutions. Conduct fit-gap analyses and market assessments. Advise stakeholders on solution capabilities and best practices. Solution Configuration & Implementation Configure applications according to customer requirements. Coordinate implementation activities for new functionalities and enhancements. Support the deployment and adoption of communication tools. Ensure alignment between business expectations and technical solutions. Application Lifecycle Management Participate in the planning, development, operation, and continuous improvement of applications. Contribute to software evolution initiatives and product roadmap activities. Support application maintenance and operational activities. Integration & Testing Ensure proper integration of applications within the enterprise application landscape. Support testers in preparing, executing, and evaluating test scenarios. Assist in validating solution quality and business readiness. Supplier & Service Management Support license management and negotiations. Contribute to supplier management activities. Assist in defining and monitoring Service Level Agreements (SLAs). Support IT cost estimation activities and provide input regarding team composition. Stakeholder Support Collaborate closely with product owners, experts, business users, and external partners. Provide guidance and support to key users. Communicate application changes, updates, and improvements effectively. ## Related Videos - [Local Candidates vs International Talent - Building the Very Best Dev Team](https://www.wearedevelopers.com/videos/1067-local-candidates-vs-international-talent-building-the-very-best-dev-team) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) ## Related Articles - [How to land a developer job in Amsterdam](https://www.wearedevelopers.com/magazine/36-how-to-land-a-developer-job-in-amsterdam) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Best Companies in the Netherlands: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/193-best-companies-in-the-netherlands-top-25-companies-in-2023) - [The Netherlands – Europe’s powerhouse for software development?](https://www.wearedevelopers.com/magazine/31-the-netherlands-europe-s-powerhouse-for-software-development)