> Markdown version of [/jobs/ext/2970428-it-operations-engineer](https://www.wearedevelopers.com/jobs/ext/2970428-it-operations-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Operations Engineer - **Company:** Brewers Decorator Centres - **Location:** Eastbourne, UK - **Salary:** £45,184.0 - **Contract:** Permanent contract - **Skills:** Active Directory, Microsoft Online Services, Business Systems, Cyber Security, Data Security, Disaster Recovery, Information Technology Operations, Microsoft Software, Windows Servers, Windows PowerShell, Microsoft SharePoint, Computer Network Technologies, Information Technology - **Published:** September 18, 2026 - **Apply:** https://www.adzuna.co.uk/jobs/details/5887706867 ## About the Role * Experience supporting and administering IT infrastructure and operational services * Excellent knowledge of Microsoft products such as 365, Active Directory, Entra ID, Exchange Online, SharePoint and Windows Server * Experience with networking technologies and infrastructure support * Understanding of IT security, disaster recovery and business continuity principles * Strong troubleshooting and problem solving skills * Excellent communication skills with the ability to explain technical concepts clearly * A proactive and self motivated approach, with a willingness to learn and develop new skills * Ability to prioritise workload, meet deadlines and work independently as well as part of a team * Experience using PowerShell or other automation tools would be beneficial. * A full UK driving licence and willingness to travel when required. ## Description We have an excellent opportunity for an IT Operations Engineer to join our IT team at our Head Office, Albany House in Eastbourne. Reporting to the IT Operations Manager, you will play an important role in maintaining, supporting and developing the technology infrastructure that keeps Brewers running efficiently and our colleagues connected. As part of our IT Operations team, you will help deliver operational excellence through the installation, maintenance and continuous improvement of our IT infrastructure, networks, telephony and business systems. You will support strategic technology projects, work closely with suppliers and colleagues across the business and provide technical expertise to ensure our systems remain secure, reliable and fit for the future. This is a varied, hands on role suited to someone who enjoys solving technical problems, supporting users and contributing to technology improvements that make a real difference to the business. Whilst primarily based in Eastbourne, occasional travel to branches across our network will be required, so a full UK driving licence is essential. Ranked again in The Sunday Times Best Places to Work 2026, we are a fourth generation family business that leads the marketplace globally, supplying decorating materials to Consumers & Tradespeople across the UK from our network of over 250 stores nationwide in the Brewers Group. Founded in 1904, we are proud to still run on family principles with a clear vision to play our part in making the world a brighter place. We place great emphasis on the development and growth of our colleagues and our mantra is to help one another succeed. To find out more about working with us visit Brewers Careers. We want every candidate to feel supported and able to succeed. If you are neurodivergent or have a disability and need reasonable adjustments during the application or interview process, let us know and we will do everything we can to make it work for you. Key objectives in this role include: * Supporting the IT Operations Manager in delivering technology initiatives that support business growth and operational efficiency * Installing, configuring, monitoring and maintaining network, telephony and business systems infrastructure * Supporting the availability, resilience and integrity of the Company's IT infrastructure, disaster recovery and business continuity arrangements * Working with third party suppliers to maintain high levels of service and accountability * Supporting the delivery of IT projects to agreed timescales, budgets and quality standards * Acting as an escalation point for complex technical issues, ensuring incidents are resolved effectively and within agreed service levels * Providing field based support, including installation, configuration and basic user training where required * Ensuring appropriate governance, security controls and compliance standards are maintained across the IT estate * Implementing and maintaining secure data transfer and connectivity solutions * Creating and maintaining technical documentation, processes and user guides * Working collaboratively with colleagues across the business and sharing technical knowledge to support continuous improvement * Supporting occasional out of hours work for operational activities and business critical changes ## Related Videos - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Crypto-secure Data Management with In-Database Blockchain](https://www.wearedevelopers.com/videos/632-crypto-secure-data-management-with-in-database-blockchain) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Web-based Information Visualization](https://www.wearedevelopers.com/videos/84-web-based-information-visualization) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)