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# IT Support & Systems Officer | Derry/Londonderry

- **Company:** Hays plc
- **Location:** Londonderry, UK
- **Contract:** Permanent contract
- **Skills:** Network Troubleshooting, Software Troubleshooting
- **Published:** September 18, 2026
- **Apply:** https://www.hays.co.uk/job-detail/it-support-systems-officer-%7C-derry-londonderry-derry-londonderry-_4829717

## About the Role

* Experience supporting ICT systems in a professional environment
 * Strong troubleshooting and problem-solving skills
 * Excellent communication and customer service abilities
 * Experience with desktop support, applications, networks or IT service environments

This is an opportunity to join an established technology team where you'll gain exposure to a varied technical environment and work on projects that genuinely make a difference.

## Description

Technology is only as good as the people behind it.

If you're the person colleagues turn to when systems fail, devices won't cooperate, or users need help, this could be the opportunity you've been looking for.

We're working with a large organisation seeking an ICT professional to support business-critical systems, resolve technical issues, deliver hardware deployments, and contribute to technology improvement projects.

What you'll be doing:

 * Providing technical support across a wide range of systems and applications
 * Troubleshooting hardware, software and network issues
 * Building strong relationships with users and stakeholders
 * Supporting system upgrades, deployments and project work
 * Delivering a first-class service and ensuring issues are resolved effectively

You'll be a good fit if you have:

 * Experience supporting ICT systems in a professional environment
 * Strong troubleshooting and problem-solving skills
 * Excellent communication and customer service abilities
 * Experience with desktop support, applications, networks or IT service environments

This is an opportunity to join an established technology team where you'll gain exposure to a varied technical environment and work on projects that genuinely make a difference.

Interested?
Apply today or contact Gemma Roberts for a confidential conversation.

#4829717 - Gemma


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