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# Datacentre / Hardware Engineer

- **Company:** Franklin Fitch Limited
- **Location:** Newbury, UK
- **Experience:** Experienced
- **Salary:** £40,000.0 - £48,000.0
- **Contract:** Permanent contract
- **Skills:** JIRA, Computer Engineering, Data Centers, Firmware, Networking Hardware, Software Troubleshooting, Comptia Server+, Cisco, Servicenow
- **Published:** September 18, 2026
- **Apply:** https://www.reed.co.uk/jobs/datacentre-hardware-engineer/57362776

## About the Role

You will install, maintain, troubleshoot and replace enterprise hardware, while supporting the day-to-day operation of the datacentre. This is a customer-facing position requiring strong technical skills, attention to detail and the ability to work independently., * At least three years' experience in a hardware engineering or datacentre position.

 * Hands-on experience with enterprise server hardware such as Dell, HPE, Lenovo or Cisco UCS.
 * Experience supporting storage and networking equipment.
 * Strong knowledge of hardware diagnostics, firmware upgrades and component replacement.
 * Experience with structured copper and fibre cabling.
 * Understanding of datacentre power, cooling and infrastructure fundamentals.
 * Experience using ServiceNow, Remedy, Jira or another ITSM platform.
 * Understanding of incident, problem and change management processes.
 * Strong troubleshooting, documentation and customer communication skills.
 * Ability to work independently within a secure, SLA-driven environment.
 * Ability to obtain and maintain customer security clearance where required., * ITIL Foundation.
 * CompTIA Server+.
 * Dell, HPE, Lenovo or Cisco certification.
 * Datacentre operations or facilities certification.
 * Health & Safety training.

This opportunity would suit a dependable, customer-focused engineer who enjoys practical infrastructure work and takes pride in delivering secure, well-documented and reliable datacentre support.

## Description

* Install, configure and maintain server, storage and networking hardware.
 * Diagnose hardware faults and complete break-fix activities within agreed SLAs.
 * Rack, stack, cable and decommission infrastructure equipment.
 * Install and manage copper and fibre cabling.
 * Complete component replacements, firmware upgrades and hardware refreshes.
 * Monitor equipment, power connections and the physical condition of the datacentre.
 * Maintain accurate asset records, rack layouts, cable schedules and maintenance logs.
 * Coordinate warranty and support activities with third-party vendors.
 * Respond to incidents, service requests and approved infrastructure changes.
 * Support migrations, deployments, datacentre relocations and disaster-recovery testing.
 * Provide clear updates through ITSM and customer reporting systems.
 * Follow all security, access, compliance and Health & Safety procedures.


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