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# Technicien Helpdesk H/F

- **Company:** Lynx RH
- **Location:** Paris, France
- **Experience:** Starter
- **Salary:** €26,000.0
- **Contract:** Contract
- **Skills:** Antivirus Softwares, Data Security, Virtual Private Networks (VPN), Gestionnaire Libre De Parc Informatique (GLPi)
- **Published:** September 18, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/83502988.html

## About the Role

De formation Bac +2 minimum, vous possédez d'une première expérience dans l'univers de l'informatique.

Très organisé(e), vous êtes rigoureux(se), autonome et disposez de bonnes facultés d'adaptation., Logiciels de protection-sécurité des données et du réseau
Rigueur et méthode
VPN
Gestion des droits utilisateur
GLPI

## Description

Rattaché(e) à l'un de nos clients, vos principales missions seront les suivantes :

Assistance utilisateurs via la PMAD

Gestion des tickets via GLPI

Diagnostic des incidents et des demandes (exemples : PC qui ne s'allume pas, réseaux, mises à jour, imprimantes...)

Mastérisation des laptops

Préparation des postes de travail aux nouveaux arrivants

Installation des applications sur les postes de travail (Antivirus, VPN, Ivanti, ...)

Création de comptes utilisateurs, boîtes aux lettres générique et listes de diffusion

Vérification des licences, des droits utilisateurs, droits accès, mdp...


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