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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Engineer - **Company:** Motorola Solutions, Inc. - **Location:** UK (Remote available) - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Amazon Web Services, Server Applications, Application Lifecycle Management, Systems Engineering, Microsoft Azure, Bash Shell, Cloud Computing, Collaborative Learning, Data Security, Relational Databases, Linux, Network Interface Controllers, Monitoring of Systems, Python (Programming Language), PostgreSQL, Microsoft SQL Server, Oracle (Applications), Windows PowerShell, Release Management, Prometheus, Application Data, Software Deployment, Software Engineering, Systems Integration, Private Cloud Environment, Grafana, Reliability of Systems, SC Clearance, Information Technology - **Published:** September 18, 2026 - **Apply:** https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/United-Kingdom-Offsite-ZUK99/Systems-Engineer_R68202 ## About the Role * Experience: 3+ years of progressive experience in Systems Engineering, Infrastructure Engineering, or Hosted Application Operations within enterprise or public safety environments. * Security Clearance: Must be eligible for and maintain regional security vetting (e.g., UK NPPV Level 3 and SC Clearance for public safety cloud environments). * Education: Bachelor's degree in Information Technology, Computer Science, System Engineering, or equivalent practical experience. * Driver's License: Must hold a valid driver's license and own a vehicle for travel to customer sites. * On-Call Support: Must be willing and available to participate in an on-call rotation to support mission-critical systems and emergency operational needs. Technical requirements: * Architecture & System Lifecycle: Understanding of enterprise architecture principles, end-to-end system workflows, and standard software deployment lifecycle practices. * Cloud & Hosting Environments: Hands-on experience supporting hosted application environments across AWS, Azure, or Private Cloud infrastructure. * OS & Web Infrastructure: Practical experience administering Windows and Linux operating systems, along with working knowledge of web/application servers, SSL/TLS certificates. * Database Management: Practical capability in supporting, querying, and resolving operational issues within enterprise relational databases (such as SQL Server, Oracle, or PostgreSQL). * Automation & Scripting: Proficiency using Python, Bash, or PowerShell to assist with routine tasks, build basic automation scripts, and monitor application health. * Observability & Telemetry: Familiarity with maintaining and using enterprise monitoring tools (such as Grafana, Prometheus, or the TIG stack) to maintain visibility over system health. * Incident Resolution & Diagnostics: Strong problem-solving and diagnostic skills to troubleshoot system incidents and support root cause analysis. * Stakeholder Alignment & Communication: Effective communication skills to collaborate with cross-functional technical teams, convey technical updates clearly, and support client interactions. ## Description Operating within Motorola Solutions' Hosted Applications Team, the Systems Engineer holds a highly technical role combining application lifecycle engineering with client-facing responsibilities. Leveraging over 3 years of engineering expertise, you will share accountability for managing and sustaining the operational resilience of the mission-critical Pronto Digital Policing application for frontline emergency services and police forces. In this position, you will assist with key deployment initiatives for standard product enhancements and customised client features. You will act as a technical link between software engineering and shared platform services teams while maintaining direct customer engagement. Key responsibilities involve assisting in analysing software issues, supporting patch rollouts and release cycles, and contributing customer feedback towards application enhancements. Serving as a technical point of contact, you will support client-facing operations, help align infrastructure and application workflows, and participate in technical discussions during weekly meetings and service reviews. You will also monitor platform health and key performance metrics to help uphold strict Service Level Agreement (SLA) standards, working alongside project managers to resolve technical issues for customers. You will help maintain SQL Server clusters, which house essential Pronto application data. You will support data security, system reliability, and standard operational processes aligned with the daily needs of our police and emergency service teams., * Service Reviews & Client Engagement: Participate in regular customer service reviews and weekly meetings with key police force stakeholders to assist in presenting system performance, address operational concerns, and support customer satisfaction efforts. * SLA & Delivery Oversight: Assist in monitoring system performance against agreed contractual SLAs, supporting team efforts to minimise downtime and prevent service-impacting incidents. * Software Engineering Liaison: Act as an operational liaison for the core Pronto Software Engineering team. Help gather operational insights and support release management activities, including application hotfixes, feature rollouts, and platform deployments. * Shared Services Collaboration: Work closely with the internal Shared Services team to align application demands with technical specifications and assist in submitting change requests as needed. * Documentation: Contribute to and maintain customer-facing Interface Control Documents (ICDs), detailing technical specifications and protocols required for external system integration with the Pronto platform. * Problem & Incident Management: Support the incident management team in investigating and resolving system issues, helping implement effective solutions and preventative measures. * Continuous Learning & Knowledge Sharing: Engage in active knowledge sharing within the team, participating in peer learning and documenting technical workflows to support team development. ## Related Videos - [5 steps for running a Kubernetes environment at scale](https://www.wearedevelopers.com/videos/88-5-steps-for-running-a-kubernetes-environment-at-scale) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Data binning and understanding histograms](https://www.wearedevelopers.com/videos/2086-data-binning-and-understanding-histograms) - [All your telemetry data from any source in one place](https://www.wearedevelopers.com/videos/57-all-your-telemetry-data-from-any-source-in-one-place) - [Keycloak case study: Making users happy with service level indicators and observability](https://www.wearedevelopers.com/videos/1599-keycloak-case-study-making-users-happy-with-service-level-indicators-and-observability) ## Related Articles - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The 12 Best Jobs for Software Engineers](https://www.wearedevelopers.com/magazine/401-the-12-best-jobs-for-software-engineers)