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# Tech Ops / System Administrator

- **Company:** HireWell
- **Location:** Libertyville, IL, United States
- **Experience:** Expert
- **Salary:** $100,000.0 - $115,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Azure, Vmware
- **Published:** September 18, 2026
- **Apply:** https://hirewell.com/jobs/17891336767920089903azz

## About the Role

Level: Mid-level; open to candidates with strong, practical troubleshooting ability rather than a strict years-of-experience requirement, * Hands-on experience with Windows systems administration

 * Experience with VMware
 * Experience with Office 365 and Active Directory
 * Strong, independent troubleshooting skills, with the ability to resolve day-to-day issues without heavy oversight
 * Clear, effective communication with nontechnical end users
 * Comfortable being visible and responsive to onsite users, rather than working only on infrastructure behind the scenes
 * Located close enough to reliably support a 5:30 to 6:00 AM onsite start

Nice to Have

 * Exposure to Azure
 * Familiarity with warehouse or logistics systems terminology (not required; can be learned on the job)
 * Prior mentoring or informal leadership experience

Work Environment

 * Onsite, five days per week
 * Reliable early-morning availability required
 * Approximately an 8 to 8.5 hour workday
 * Ability to lift, move, and install IT equipment as needed

## Description

* Serve as the practical, hands-on IT generalist for the company's network, covering day-to-day systems administration and end-user support
 * Provide direct, visible support to onsite users, filling the gap left by not having a dedicated help desk
 * Support hardware rollout and troubleshoot user issues as they arise
 * Maintain and upgrade servers, including new hardware already in place
 * Administer Windows-based systems, Active Directory, and Office 365
 * Administer and support the VMware environment
 * Monitor and maintain site technology, including resolving overnight issues so operations can start on time each morning
 * Grow into leadership of the existing support staff as the role and team mature


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