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# Technical Support Specialists

- **Company:** CareerCircle
- **Location:** Sunnyvale, CA, United States
- **Experience:** Experienced
- **Salary:** $83,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Microsoft Windows, Active Directory, Artificial Intelligence, Apple Mac Systems, User Authentication, Business Software, Microsoft Outlook, Software Debugging, Desktop Computing, Linux, Document Management Systems, Monitoring of Systems, Interaction Design, Virtual Private Networks (VPN), Local Area Networks, Network Troubleshooting, Microsoft Office, Virtual Desktops, Microsoft PowerPoint, Remote Access Technology, Software Engineering, TypeScript, Diagnostic Tools, Mobileiron, Tablet Computers, Hardware Testing, Break Fix, AWS Lambda, Microsoft InTune, React Redux, Docker, User Accounts
- **Published:** September 18, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/tx/austin/5e2dcc5b-a2f1-40e9-896c-21e6d8075a23

## About the Role

Mac OS
Communication
Time Management
Problem Solving
Customer Service
Diagnostic Tools
Technical Issues
Operating Systems
Technical Support
Software Installation
Technical Documentation
Remote Technical Support
Troubleshooting (Problem Solving), If you have strong macOS troubleshooting experience, enjoy solving technical problems, and thrive in a fast-paced, customer-facing environment, we want to hear from you., • 5+ years of IT support experience preferred, with strong hands-on troubleshooting skills.
• 3+ years of macOS experience required.
• 2+ years of Linux experience required, with Linux proficiency required for Washington-based candidates.
• Experience supporting or troubleshooting AI tools and systems.
• Strong customer service, communication, time management, and problem-solving skills with the ability to work independently.

## Description

• Provide in-person and remote technical support for hardware, software, connectivity, configuration, and AI tool-related issues.
• Troubleshoot and resolve complex technical issues across macOS and Windows devices.
• Install software, perform hardware testing, run diagnostics, and monitor system performance to identify and resolve errors.
• Maintain accurate documentation of technical issues, user interactions, and resolutions.
• Use technical documentation and diagnostic tools to investigate problems and provide timely solutions., Filing
Ivanti
Tablets
Operations
Leadership
Consulting
Mobileiron
User Profile
Communication
Microsoft 365
Prioritization
Microsoft Excel
Authentications
Problem Solving
Customer Service
Microsoft Office
Operating Systems
Microsoft Outlook
Video Conferencing
Business Valuation
Microsoft PowerPoint
Smartphone Operation
IT Service Management
Remote Access Systems
Full Stack Development
Expectation Management
Artificial Intelligence
Business Transformation
Mobile Device Management
Remote Technical Support
Office 365 Exchange Online
Document Management Systems
Virtual Private Networks (VPN)
Zoom (Video Conferencing Tool)
Troubleshooting (Problem Solving)
Microsoft Intune (Mobile Device Management Software)
+0

Google IT Support
Overnight Desktop Support
TEKsystems

Mineola, NY*On-Site

Writing
Auditing
Operations
Management
Apple IPad
Data Privacy
Service Level
Microsoft 365
User Accounts
Prioritization
Desktop Support
Customer Service
Active Directory
Virtual Desktops
Operating Systems
Business Software
Technical Support
Incident Response
Desktop Computing
Peripheral Devices
Business Valuation
Local Area Networks
Rapid Response Team
Lifecycle Management
Microsoft Windows 10
Smartphone Operation
Full Stack Development
Dell Wyse Thin Clients
Artificial Intelligence
Network Troubleshooting
Business Transformation
Clinical Systems And Networks
Troubleshooting (Problem Solving)
+0

Google IT Support
Software Support Engineer
Actalent

Austin, TX*On-Site

Debugging
Visionary
Operations
TypeScript
Innovation
AWS Lambda
React Redux
Communication
Docker (Software)
Software Development
Full Stack Development
Engineering Design Process
Troubleshooting (Problem Solving)
+0


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