> Markdown version of [/jobs/ext/2973374-principal-backend-engineer-conversational-ai](https://www.wearedevelopers.com/jobs/ext/2973374-principal-backend-engineer-conversational-ai). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Principal Backend Engineer, Conversational AI - **Company:** Trellis, Inc. - **Location:** United States (Remote available) - **Experience:** Expert - **Salary:** $159,000.0 - $210,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Business Logic, Software as a Service, Cloud Computing, Code Review, Cyber Security, Data Stores, Node.Js, Salesforce.Com, Software Engineering, Systems Architecture, TypeScript, Google Cloud, Cloud Platform System, Chatbots, Cyber Threat Analysis, Backend, Information Technology, Restful APIs - **Published:** September 18, 2026 - **Apply:** https://www.builtincolorado.com/job/principal-backend-engineer-conversational-ai/11230690?handler=ApplyRedirect ## About the Role * 5+ years' experience developing software in a production environment * 2+ years' experience in a senior engineer role * Production experience with Node.js and Typescript * Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores * Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents * Experience in product development where you were a key decision maker * Deep expertise in system architecture and design * Proven success in operational excellence * Cross-functional leadership and collaboration experience * Familiarity with cloud environments, especially the Google Cloud stack Who You Are * Meticulous: You pay attention to detail and take pride in what you deliver * Articulate: You succinctly and effectively communicate verbal and written technical and non-technical ideas and topics * Kind, not (just) nice: You provide tough feedback in a clear and concise manner that does not diminish or belittle the recipient * Opinionated: You bring strong opinions to discussions but are willing to change your mind when presented with new or better information * Product-minded: You focus on the "why" just as much as the "what" or "how" * Collaborative: You work within your team and cross-functionally to build consensus and achieve results * Autonomous: You are self-motivated, able to hold yourself accountable, and can generate high-value work with little direct supervision ## Description As a Principal Software Engineer on the Conversational AI team at Trellis, you'll play a critical role in shaping the future of our AI-driven customer experiences. You'll architect and build intelligent systems that power natural, engaging conversations between users and our platform. Working closely with cross-functional partners, you'll transform high-level product initiatives into scalable, well-tested technical solutions. You'll lead the way on complex projects by defining scope, setting technical direction, and mentoring teammates along the way. You'll guide the team through tough challenges, offer thoughtful code reviews, and contribute to a culture of continuous learning and collaboration. Whether you're onboarding new teammates or refining our LLM-driven infrastructure, you'll be a key force behind our AI innovation. You will report directly to John Hartley, Head of Conversational AI Engineering. What You'll Do * Guide your team in delivering high quality, well tested technical solutions providing technical and project oversight * Lead by example through the quality of your code and your approach to your work * Own projects through the entire software development lifecycle - from planning and development to validation, iteration, and maintenance * Translate conceptual work into well-crafted tech plans for review by technical leadership and key stakeholders * Leverage your understanding of the business and engineering strategies to design experiments and high-value projects that impact the work your team is doing * Expertly navigate complex systems and domains to identify key challenges and create plans to address them * Own system quality and hold your team members accountable through constructive and actionable feedback * Level up the team through code review feedback and knowledge sharing sessions * Assist in the onboarding of new engineering hires, Lead the architecture and implementation of scalable conversational AI systems and backend services. Own projects from ideation through execution, shape the engineering roadmap, design RESTful APIs and business logic, integrate external partners, evaluate ML-driven results, and optimize platform scalability. The role also includes technical leadership, mentoring, code reviews, cross-functional collaboration, and product-focused decision-making. Top Skills: BigQueryDatarobotGCPLlmsLookerNode.jsRestful ApisTypescript Rapid7 Sales Development Representative 14 Minutes Ago Remote or Hybrid Entry level Entry level Artificial Intelligence * Cloud * Information Technology * Sales * Security * Software * Cybersecurity Generates and qualifies enterprise and mid-market sales leads through outbound and inbound prospecting. The representative manages prospect portfolios in Salesforce, executes email, phone, and LinkedIn campaigns, maintains activity KPIs, develops qualified opportunities with Account Executives, and partners with Marketing. The role requires consultative communication, resilience, customer focus, and familiarity with SaaS and cybersecurity solutions. Top Skills: CybersecurityGongLeadiqLinkedin Sales NavigatorSaaSSalesforceSalesloft Rapid7 ## Related Videos - [Agentic employees in world's most downloaded FinTech app](https://www.wearedevelopers.com/videos/100123-agentic-employees-in-world-s-most-downloaded-fintech-app) - [Developing the Backend with Stefan Lingler, CTO at Shpock](https://www.wearedevelopers.com/videos/100360-developing-the-backend-with-stefan-lingler-cto-at-shpock) - [Stop using Node.js like in 2020! 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