> Markdown version of [/jobs/ext/2976601-it-lead-specialist-enterprise-infrastructure-intelligence-thousandeyes](https://www.wearedevelopers.com/jobs/ext/2976601-it-lead-specialist-enterprise-infrastructure-intelligence-thousandeyes). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Lead Specialist - Enterprise Infrastructure Intelligence / ThousandEyes - **Company:** Sunoco LP - **Location:** United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Programming Interfaces (APIs), Amazon Web Services, Microsoft Azure, Border Gateway Protocol, Software as a Service, Cloud Computing, Configuration Management Databases, Code Coverage, Collaborative Software, Data Centers, Domain Name System (DNS), Hypertext Transfer Protocols (HTTP), Internet Services, Network Connections, Routing, Cloud Services, TCP/IP, Wide Area Networks, Computer Networking Systems, SolarWinds (Software), Enterprise Integration, Cisco, Servicenow - **Published:** September 18, 2026 - **Apply:** https://www.dice.com/job-detail/7a1ccaf5-614e-467d-9a32-2167a35be8da ## About the Role * Demonstrated experience administering Cisco ThousandEyes or a comparable digital experience monitoring platform. * Strong knowledge of TCP/IP, DNS, BGP, routing, WAN, SD-WAN, HTTP, SaaS, cloud, and internet service delivery. * Experience deploying and managing enterprise, endpoint, and cloud agents and designing synthetic tests. * Ability to analyze end-to-end service paths, distinguish internal from external degradation, and support incident investigations. * Ability to communicate technical findings through operational and executive-level reporting. Preferred Skills: * Cisco ThousandEyes Enterprise Agents, Endpoint Agents, Cloud Agents, Internet Insights, and alerting. * Cisco networking, SD-WAN, network path analysis, synthetic monitoring, and digital experience monitoring. * ServiceNow, CMDB, SolarWinds, APIs, collaboration-platform integrations, and automation. * Azure, AWS, SaaS dependency mapping, AIOps concepts, and M&A environment baselining. Humble. Hungry. Smart. Does this sound like you? Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required? Someone who sees the bigger picture? You sound brilliant to work with! ## Description Serve as the ThousandEyes specialist responsible for governing end-to-end visibility across user, branch, data center, WAN, internet, cloud, and SaaS service paths., * Deploy and manage enterprise, endpoint, cloud, and other applicable agents. * Design tests for SaaS applications, internet paths, DNS, routing, HTTP, network connectivity, and digital experience. * Map critical business-service paths and external dependencies. * Establish test frequency, retention, alerting, coverage, and naming standards. * Identify ISP, internet, cloud-provider, SaaS, DNS, BGP, WAN, and last-mile risks. * Correlate ThousandEyes findings with SolarWinds infrastructure events. * Distinguish internal failures from external-provider and internet-service degradation. * Build executive and operational views of digital-service availability and user experience. * Integrate ThousandEyes with ServiceNow, collaboration platforms, SolarWinds, and the EII analytical plane. * Support incident investigations with evidence of when, where, and how a service path degraded. * Baseline critical applications, business locations, cloud services, and acquired-company environments. * Optimize agent placement, test coverage, licensing, and data quality. Principal outputs: * Digital-experience dashboards * Internet and SaaS dependency views * End-to-end service-path analysis * Location and user-experience baselines * External-provider performance evidence * Coverage and data-quality scorecards * M&A connectivity and digital-experience assessments ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Why make use of an integration platform in today's software developments and infrastructure?](https://www.wearedevelopers.com/videos/758-why-make-use-of-an-integration-platform-in-today-s-software-developments-and-infrastructure) - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Creating a routing app with Google Maps API from scratch](https://www.wearedevelopers.com/videos/831-creating-a-routing-app-with-google-maps-api-from-scratch) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [How to Answer the “Why Should We Hire You” Interview Question](https://www.wearedevelopers.com/magazine/321-how-to-answer-the-why-should-we-hire-you-interview-question) - [Coffee with Developers - Maria Apazoglou - Making AI understandable for all in production](https://www.wearedevelopers.com/magazine/475-coffee-with-developers-maria-apazoglou-making-ai-understandable-for-all-in-production)