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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # REDCap Application Support Engineer - PHP/MySQL/AWS - **Company:** HTC Global Services, Inc. - **Location:** Lansing, MI, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** PHP (Programming Language), Active Directory, Application Programming Interfaces (APIs), Amazon Web Services, Amazon Elastic Compute Cloud, Amazon S3, Apache HTTP Server, Application Performance Management, Audit Trail, Microsoft Azure, Backup Devices, Software as a Service, Databases, Data Validation, Database Queries, Disaster Recovery, Lightweight Directory Access Protocols (LDAP), Linux System Administration, MySQL, Nginx, OpenID, PHP Development, Release Management, Security Assertion Markup Language (SAML), Single Sign-On, SQL Databases, Data Streaming, Twilio, Web Applications, Scripting, Software Security, Amazon Virtual Private Cloud (VPC), Restful APIs, Network Server, Servicenow, Microservices - **Published:** September 18, 2026 - **Apply:** https://jobs.mitalent.org/job-seeker/job-details/JobCode/409129456 ## About the Role * Bachelor's degree * 5+ years of experience with PHP Microservices development, configuration, and troubleshooting * 5+ years of MySQL database management * 5+ years of PHP configuration and troubleshooting * 5+ years of Python scripting for loading and querying data * 5+ years designing, developing, implementing, and troubleshooting RESTful APIs * 5+ years supporting enterprise web applications hosted on AWS Preferred Qualifications * Experience supporting REDCap in public health, healthcare, higher education, or research environments * Experience with REDCap API integration and External Modules * Experience using AWS cloud services (EC2, S3, VPC, Security Groups) * Experience with Apache or Nginx web servers * Experience with OIDC/SAML, Active Directory, LDAP, or Single Sign-On * Experience managing SSL/TLS certificates and application security * Experience with Azure DevOps, ServiceNow, or similar enterprise tools * Experience with Twilio/SMS survey gateway * Knowledge of HIPAA, security, and data privacy best practices What Makes HTC A Great Place To Build Your Future ## Description Support and enhance a mission-critical REDCap platform hosted in Amazon Web Services. This role combines PHP development, MySQL database management, REST API integration, cloud application support, and operational ownership to ensure a secure, reliable, and highly available research and data collection environment., * Support the REDCap application hosted in AWS, including user and project management, reports, and surveys. * Coordinate software updates, patches, and version upgrades with the REDCap vendor. * Install, configure, and support REDCap External Modules in PHP/Linux environments using Apache or Nginx. * Develop, maintain, and troubleshoot REST API integrations and automated data flows. * Prepare scripts to load data using REDCap import tools and APIs. * Maintain MySQL databases, perform queries, validation, and troubleshooting. * Support AWS infrastructure teams with servers, storage, networking, security groups, backups, monitoring, and SSL/TLS certificates. * Implement and maintain OIDC integration, Active Directory/LDAP, and authentication services. * Monitor application performance and resolve production issues. * Support backup, disaster recovery, and system recovery activities. * Create automation scripts for reporting and data validation using PHP and SQL. * Maintain technical documentation, operational procedures, and configuration documentation. * Coordinate with infrastructure, security, database, vendor, and business teams. * Track enhancements, defects, and maintenance activities using Azure DevOps. * Provide status reporting and support change and release management activities. * Ensure compliance with security, data privacy, HIPAA, and audit logging requirements. ## Related Videos - [Post-Quantum Cryptography: Preparing for Q-Day](https://www.wearedevelopers.com/videos/100179-post-quantum-cryptography-preparing-for-q-day) - [MySQL Protocol Features You Should Be Aware Of](https://www.wearedevelopers.com/videos/100267-mysql-protocol-features-you-should-be-aware-of) - [20 billion requests a week: Upgrading Twilio's API gateway at scale](https://www.wearedevelopers.com/videos/100234-20-billion-requests-a-week-upgrading-twilio-s-api-gateway-at-scale) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Streaming AI Responses in Real-Time with SSE in Next.js & NestJS](https://www.wearedevelopers.com/videos/1630-streaming-ai-responses-in-real-time-with-sse-in-next-js-nestjs) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Find a Developer Job: 12 Best Job Sites For Developers](https://www.wearedevelopers.com/magazine/165-find-a-developer-job-12-best-job-sites-for-developers) - [The Best Job Search Websites of 2025](https://www.wearedevelopers.com/magazine/368-the-best-job-search-websites-of-2025) - [React Developer Salary [2023]](https://www.wearedevelopers.com/magazine/198-react-developer-salary-2023)