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# TELECOMMUTE ServiceNow Platform Administrator

- **Company:** Tandym Tech
- **Location:** United States (Remote available)
- **Contract:** Permanent contract
- **Skills:** Knowledge Management, Release Management, Software Troubleshooting, Performance Monitor, Servicenow
- **Published:** September 18, 2026
- **Apply:** https://www.dice.com/job-detail/c6c2dca7-218f-4759-829f-90823d28c17f

## About the Role

Experience with ServiceNow system administration and platform operations
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Experience with ServiceNow modules and capabilities including ITSM, HRSD, CSM, Employee Center, Service Catalog, Virtual Agent, and Flow Designer
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Experience with ServiceNow platform upgrades and release management
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Strong understanding of Incident, Problem, Change, and Knowledge Management processes
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Experience with ServiceNow instance cloning and environment management
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Experience administering ServiceNow integrations and plugins
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Experience providing operational support and working with vendors
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Knowledge of performance monitoring and platform governance
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Strong troubleshooting, communication, and stakeholder management skills

## Description

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Provide primary operational support for the ServiceNow platform
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Monitor platform performance, stability, and overall operational readiness
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Support upgrade preparation, environment validation, and post-upgrade stabilization
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Manage administrative permissions, developer access, and environment-related requests
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Track platform defects, problem records, support cases, and remediation plans through resolution


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