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# IT Support Technician

- **Company:** Algona Community School District
- **Location:** Algona, IA, United States
- **Contract:** Permanent contract
- **Skills:** Computing Platforms, Network Security, Wireless Networks, Computer Equipment, Gsuite
- **Published:** September 18, 2026
- **Apply:** https://api.schoolspring.com/api/Jobs/5929580?domainName=

## About the Role

* Physical Examination as required by the district.
 * Practical knowledge of current computer platforms and operating systems
 * Practical knowledge of LAN and WAN design and management in order to implement efficient bandwidth usage and reliability
 * Understanding of network security systems
 * Degree or equivalent training in computer hardware repair
 * Ability to work cooperatively and communicate effectively with other staff
 * Knowledge of Google Apps for Education

 * Strong written and oral language skills
 * Ability to work well with others
 * Blood borne pathogens certificate on file
 * Child abuse certificate on file
 * Experience integrating technology into classroom learning in meaningful ways.

## Description

Job Goal: Support the educational needs of the district by prioritizing and coordinating repairs, technical support, and maintenance of district technology hardware and software., * Provide hardware and software support to all users.

 * Maintain a record of current inventory and repair history.
 * Perform routine maintenance of all district technology equipment.
 * Troubleshoot networking issues on wired and wireless networks.
 * Assist technology director with the creation and editing of policies to manage network.
 * Perform evaluation and installation of new software as needed in coordination with Technology Director
 * Coordinate the assembly and distribution of new equipment.
 * Maintain network security and protection systems
 * Coordinate with vendors to facilitate repairs of equipment
 * Foster positive relationships with staff and patrons.
 * Complete necessary documentation to recover costs related to repairs through Specialty Underwriters
 * Assist the technology director with planning of hardware, software and purchased services as requested.
 * Perform such other duties as may be assigned by the Superintendent.

TERMS OF EMPLOYMENT: Wages and work year to be determined by the Superintendent and the Board of Education.

EVALUATIONS: Performance of this job will be evaluated by the Director of Technology.


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