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# IT Technician

- **Company:** Magna Exteriors
- **Location:** United States
- **Contract:** Permanent contract
- **Skills:** Active Directory, Software Applications, Computer Networks, Databases, Dynamic Host Configuration Protocol, Linux, Network Troubleshooting, Local Security Policy, Network Protocols, Windows Desktop, Peripherals, Computer Equipment, Hardware Infrastructure, User Accounts
- **Published:** September 18, 2026
- **Apply:** https://www.dice.com/job-detail/362dbf43-4acf-4c94-846f-bfdfd0e1c31c

## About the Role

* High school diploma or equivalent.
 * Proven experience as an IT Technician or in a similar role.
 * Strong knowledge of computer hardware, software, and networking concepts.
 * Proficiency in troubleshooting and resolving technical issues.
 * Familiarity with Windows and Linux operating systems.
 * Knowledge of retrieving data from a database using SELECT statements, including filtering, sorting, and limiting results.
 * Experience with Active Directory, DHCP, and other network protocols.
 * Excellent problem-solving and analytical skills.
 * Strong communication and interpersonal skills.
 * Ability to work independently and collaboratively in a fast-paced environment.
 * Attention to detail and ability to prioritize tasks effectively.

PREFERRED QUALIFICATIONS

 * Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).
 * Experience in the automotive industry or a manufacturing environment.
 * Knowledge of automotive-specific software applications and systems., * 4 points or less. Attendance must remain at four (4) points or less throughout the selection process.
 * No corrective actions above a 1st Written Warning throughout the selection process.
 * Cannot have been suspended, stepped down, or demoted within the previous 12 months.

## Description

* Ability to resolve support calls within the defined SLA.
 * Install, configure, and maintain computer hardware, software, and peripherals.
 * Troubleshoot and resolve hardware, software, and network issues in a timely manner.
 * Provide technical support to end-users, including diagnosing and resolving technical problems.
 * Set up and maintain user accounts, permissions, and security settings.
 * Monitor and maintain computer systems and networks to ensure optimal performance and security.
 * Collaborate with other IT team members to implement and maintain IT policies and procedures.
 * Document IT processes, procedures, and troubleshooting steps for knowledge sharing.
 * Conduct floor-level training on new equipment.
 * Flexible Shift - Based on Department Manager's needs. Must be able to support weekend production.
 * Complete and communicate end-of-shift notes, including issues observed on the floor and project completion updates.
 * Visibly lead and support all Manga Exteriors' goals as set forth in objectives and targets.
 * Train end-users on the proper use of the MES system and provide ongoing support.
 * Install, configure, and maintain the MES software and hardware components.


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