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# Remedy Developer

- **Company:** TEK INC
- **Location:** Minneapolis, MN, United States (Remote available)
- **Experience:** Expert
- **Salary:** $134,160.0 - $138,320.0
- **Contract:** Temporary to permanent
- **Skills:** HTML, JavaScript (Programming Language), Agile Methodology, Unit Testing, Cascading Style Sheets (CSS), Middleware, Python (Programming Language), Linux System Administration, Oracle (Applications), Shell Script, SQL Stored Procedures, PL-SQL, SQL Databases, Scripting, Client Side Scripting, SOAPAPI
- **Published:** September 18, 2026
- **Apply:** https://www.careerjet.com/jobad/us77dceba984e370850bda7ce170c600dc

## About the Role

* Extensive experience (4+ years) in writing custom Remedy workflows using activelink, filters, and forms.
 * Proficiency in Oracle SQL and PL/SQL, including the ability to write and optimize complex queries, develop stored procedures and functions, and understand Explain Plan results.
 * Experience with scripting languages such as Python and shell scripts.
 * Strong knowledge of Remedy development including Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs.
 * Proficient in JavaScript, HTML, and CSS.
 * Experience working with Linux environments.

## Description

* Design, develop, and implement custom Remedy applications within a contact center environment.
 * Collaborate with business stakeholders and IT teams to gather and document requirements for new features and enhancements.
 * Customize Remedy applications using scripting, workflows, and UI policies.
 * Develop integrations between Remedy and other systems using REST/SOAP APIs, scripts, and middleware.
 * Perform unit testing and support user acceptance testing (UAT) to ensure solutions meet quality standards.
 * Create and maintain technical documentation for Remedy solutions.
 * Provide technical support and troubleshoot issues within the Remedy platform, including reading and understanding logs to resolve production issues.
 * Engage and communicate effectively during Agile ceremonies.


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