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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Administrator I - **Company:** EnerSys - **Location:** Springfield, MA, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Software Applications, Microsoft Azure, Backup Devices, Business Software, Cyber Security, Information Systems, Data Retention, Dynamic Host Configuration Protocol, Domain Name System (DNS), Web Browsers, Hyper-V, Issue Tracking Systems, Networking Hardware, Virtual Private Networks (VPN), Network Troubleshooting, Windows Servers, Networking Basics, Windows PowerShell, Azure Active Directory, Remote Service Software, Software Deployment, TCP/IP, Wireless Access Point, CompTIA Strata - PC Hardware Technology Engineer, Wi-Fi Technology, Network Switches, ServiceNow IT Service Management, Office365, Information Technology, Patch Management, Laptops, Veeam, Cisco, User Administration, User Accounts, Vmware - **Published:** September 18, 2026 - **Apply:** https://www.dice.com/job-detail/c14aa0fb-641a-4355-9a81-2ab94e77fc9c ## About the Role To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., * Associate's or Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field preferred. * Equivalent combination of education, technical training, certifications, and experience will be considered. * 0-2 years of experience in IT support, help desk, systems administration, or related technical roles. * Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft Fundamentals, or Azure Fundamentals are a plus. Technical Skills Working knowledge of: * Microsoft Windows 10/11 * Microsoft Windows Server environments * Microsoft 365 applications and services * Active Directory and Group Policy * Basic networking concepts (TCP/IP, DHCP, DNS, VPN, Wi-Fi) * Endpoint security and antivirus solutions * Desktop and laptop hardware troubleshooting * Printers and peripheral devices * Remote support tools * Web browsers and common business applications Other Skills * Strong troubleshooting and analytical abilities. * Excellent customer service and communication skills. * Ability to prioritize tasks and work independently. * Strong organizational and documentation skills. * Willingness to learn new technologies and pursue professional development. * Ability to work effectively with users at all levels of the organization., * Office and manufacturing environment exposure. * Occasional exposure to electrical equipment and industrial environments. * Ability to lift and carry equipment weighing up to 50 pounds. * Ability to sit, stand, walk, bend, and work at a computer workstation for extended periods. * Must be able to wear required Personal Protective Equipment (PPE) including safety shoes, safety glasses, hearing protection, and other PPE as required. Preferred Technologies Experience or familiarity with the following is beneficial but not required: * Microsoft 365 Administration * Azure Active Directory / Entra ID * VMware or Hyper-V * Veeam or other backup solutions * Cisco, Aruba, or similar networking equipment * PowerShell scripting * IT ticketing systems and asset management tools ## Description The Systems Administrator I is responsible for supporting and maintaining the organization's IT infrastructure, including servers, network devices, desktop and laptop computers, mobile devices, software applications, and telecommunications systems. This position provides technical support to end users, assists with system administration tasks, monitors system performance, and helps ensure the reliability and security of the organization's technology environment., Infrastructure and Systems Support * Monitor the health and performance of server infrastructure. * Assist with administration and maintenance of Windows servers and related services. * Support network switches, wireless access points, and connectivity issues. * Assist with backup and data retention processes. * Support printer installation, configuration, and troubleshooting. * Follow established cybersecurity and system security practices. End User Support * Provide hardware and software support for desktop, laptop, tablet, and mobile devices. * Troubleshoot operating system, application, and connectivity issues. * Set up and configure new user workstations and equipment. * Assist users with technology-related issues through ticketing systems, phone, email, and in-person support. * Create and maintain technical documentation and user guides. * Provide basic end-user training and assistance. Application Administration * Assist with software installation, updates, and patch management. * Support business applications and troubleshoot application-related issues. * Assist with user account management and access control. * Help maintain digital security and access control systems. Network and Telecommunications Support * Assist with telephone, voicemail, and communication systems. * Support adds, moves, and changes for user accounts and devices. * Assist in troubleshooting network and communication issues. IT Projects and Continuous Improvement * Participate in IT infrastructure upgrades and technology projects. * Assist with hardware and software deployments. 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