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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Program Manager - Complex Programs - **Company:** Kyndryl, Inc. - **Location:** Sebring, FL, United States (Remote available) - **Experience:** Experienced - **Salary:** $179,760.0 - $341,520.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Agile Methodology, Artificial Intelligence, Amazon Web Services, Microsoft Azure, Continuous Delivery, Continuous Integration, Data Governance, Distributed Systems, Github, Python (Programming Language), PostgreSQL, NoSQL, Open Source Technology, Performance Tuning, RabbitMQ, Redis, Software Tools, Tensorflow, Search Technologies, Software Deployment, Software Engineering, SQL Databases, Data Streaming, TypeScript, Web Application Frameworks, Enterprise Data Management, Google Cloud, Pytorch, ReactJS, Delivery Pipeline, Large Language Models, Apache Spark, Caching, Generative AI, Backend, Git, Vue.js, Pandas, Containerization, AngularJS, Infrastructure Automation Frameworks, Information Technology, HuggingFace, Apache Kafka, Software Version Control, Docker - **Published:** September 18, 2026 - **Apply:** https://www.themuse.com/jobs/kyndryl/technical-program-manager-complex-programs ## About the Role You are good at what you do and possess the proven delivery track record to prove it. However, equally as important, you bring a growth mindset and an ongoing commitment to personal and professional development. You are customer-focused, prioritizing client success, stability, and mutual trust above all else. You bring the poise, executive presence, and deep functional fluency required to guide complex technical teams and steer C-level conversations with equal ease. Finally, you are open and borderless-naturally inclusive in how you collaborate across organizational lines, practice areas, and multi-disciplinary teams., * Based in the West Palm Beach, Florida area (or ready to relocate immediately) with an on-site/hybrid schedule working directly at the customer location. * Demonstrated senior track record leading and delivering large-scale, complex production programs in enterprise environments. * Proven experience providing functional management and technical direction across multi-disciplinary engineering teams without direct organizational reporting lines. * Proven consultative ability to engage senior customer stakeholders, steer executive conversations, and manage delivery expectations on customer premises. * Strong technical and functional program management acumen capable of guiding high-velocity software, cloud, and AI engineering streams. * 4+ years of professional software engineering experience with strong proficiency in Python and JavaScript/TypeScript backend development. * Hands-on experience building, designing, and deploying applications using modern frameworks and orchestrators (e.g., LangChain, AutoGen, or CrewAI) in production. * Experience designing and maintaining modern frontend applications (React, Angular, or Vue), particularly handling streaming data or real-time query responses. * Practical understanding and deployment experience with Retrieval-Augmented Generation (RAG) pipelines and vector databases (e.g., Pinecone, Milvus, Qdrant, Chroma). * Experience deploying containerized applications using Docker and Kubernetes to major cloud hyper-scalers (AWS, Azure, or GCP) and distributed computing architectures. * Strong proficiency with SQL (PostgreSQL) and NoSQL databases, alongside solid data engineering tools such as Pandas and Spark. * Deep familiarity with Git, GitHub, CI/CD pipelines, version control, and modern software delivery best practices. Preferred Skills and Experience * Experience managing multi-million-dollar customer production programs with multi-year timeframes and complex multi-team dependencies. * Experience in professional services or client-facing delivery environments across Applications and Enterprise Data domains. * Experience with LLM infrastructure tools such as LiteLLM gateways, prompt tracing platforms (e.g., Langfuse), or workflow managers (e.g., Temporal). * Familiarity with open-source AI ecosystems (e.g., Hugging Face), agentic frameworks (e.g., LangGraph, Semantic Kernel), system prompt tuning, model fine-tuning, and vector search caching strategies (e.g., Redis). * Experience using messaging queues or streaming platforms like Kafka or RabbitMQ, alongside familiarity with AI/ML frameworks like TensorFlow or PyTorch. * Strong business acumen with the ability to translate complex business requirements into scalable AI solutions and communicate value to executive stakeholders. * Willingness to travel and work on customer premises as required. * Active professional certifications in major cloud hyper-scalers (AWS, Azure, GCP) or AI-specific development pathways. * Bachelor's degree or higher in Computer Science, Software Engineering, Data Science, Informatics, or a related technical field (or equivalent practical work experience). ## Description Production Program Delivery and Governance * Direct end-to-end program governance, execution, and delivery realization across large-scale, mission-critical enterprise production engagements. * Build, monitor, and optimize master program schedules, tracking dependencies across concurrent software, cloud, and AI engineering workstreams. * Establish transparent delivery metrics, operational roadmaps, and status reporting cadences for both internal teams and executive client leadership. * Drive production project timelines, scope realization, budget fidelity, and rigorous quality assurance across all engineering deliverables. Technical and Functional Team Leadership * Provide senior functional management and direction to multi-disciplinary technical teams without requiring direct organizational reporting lines. * Guide cross-functional teams spanning backend software developers, AI/ML engineers, data architects, and cloud specialists through high-velocity sprints. * Champion modern software engineering practices, agile methodologies, and continuous delivery disciplines across distributed development pods. * Foster an inclusive, high-accountability delivery culture focused on technical excellence, teamwork, and continuous skill progression. Executive Client Engagement and Co-Creation * Serve as the primary technical program point of contact directly embedded on customer premises in West Palm Beach, Florida. * Steer executive-level steering committee meetings, articulate technical progress in straightforward business terms, and align project roadmaps with strategic objectives. * Build trusted, durable relationships with customer leadership, architecture review boards, and operational stakeholders. * Partner with client teams to navigate joint development milestones, approval cycles, and production integration environments. Operational Excellence and Risk Realization * Proactively identify, track, and mitigate technical, architectural, and operational delivery risks before they affect project timelines. * Formulate clear risk escalation frameworks and resolution workflows to address cross-system dependencies and roadblocks rapidly. * Ensure all technical architectures and deployment pipelines adhere to enterprise-grade security, data governance, and operational compliance standards. * Capture delivery patterns, retrospectives, and reusable assets to continuously enhance Kyndryl's global delivery capabilities. ## Related Videos - [Leveraging Real time data in FSIs](https://www.wearedevelopers.com/videos/806-leveraging-real-time-data-in-fsis) - [How a Small Team Shrank a Microsoft Monorepo by 94%](https://www.wearedevelopers.com/videos/1236-how-a-small-team-shrank-a-microsoft-monorepo-by-94) - [Reducing LLM Calls with Vector Search Patterns - Raphael De Lio (Redis)](https://www.wearedevelopers.com/videos/1714-reducing-llm-calls-with-vector-search-patterns-raphael-de-lio-redis) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [Git for Code Reviews](https://www.wearedevelopers.com/videos/429-git-for-code-reviews) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Why Upskilling And Reskilling is Important For Developers](https://www.wearedevelopers.com/magazine/428-why-upskilling-and-reskilling-is-important-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [Résumé-Driven Development: How IT trends affect the job market for software developers](https://www.wearedevelopers.com/magazine/59-resume-driven-development-how-it-trends-affect-the-job-market-for-software-developers)