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# Support Engineer 2

- **Company:** BCforward
- **Location:** Redmond, WA, United States
- **Experience:** Experienced
- **Salary:** $62,400.0 - $79,040.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Azure, C Sharp (Programming Language), Video Game Development, Python (Programming Language), Windows PowerShell, Azure Active Directory, Scripting, Computer Equipment, Information Technology
- **Published:** September 18, 2026
- **Apply:** https://www.dice.com/job-detail/fc03a364-e68d-44ae-bd6c-f4a81c803535

## About the Role

* 3+ years of IT experience, including 2+ years in a procurement-focused role.
 * Strong written and verbal communication skills.
 * Experience with Microsoft services such as Azure Active Directory and Azure DevOps.
 * Scripting capability in Python required for this role; familiarity with C# or PowerShell is beneficial.

Preferred Skills:

 * Prior experience supporting a game development studio or creative production environment.
 * Comfort supporting multiple operating systems.

Assessment Process:

 * One 30-minute hard skills assessment with the sponsor and an FTE, scheduled as soon as possible.

Candidate Guidance:

 * Candidates must be willing to commit to the role and not treat it as a short-term step.
 * Well-structured, readable resumes will be prioritized.

## Description

We are seeking a Support Engineer 2 to join our dynamic team. The ideal candidate will have strong experience in studio IT support, hardware procurement, and inventory management and a proven ability to deliver reliable end-user support and streamline device lifecycle processes.

Team and Project Focus:

This role focuses on hands-on IT support and procurement to help the studio deliver a high-quality player experience. This position is onsite, Monday through Friday, 40 hours per week. No overtime is expected. Supplier will provide equipment and software.

Responsibilities:

 * Partner with Studio Management, Directors, and Leads to address studio IT needs.
 * Execute PC hardware procurement, setup, imaging, deployment, and recycling.
 * Field and resolve requests for IT services, repairs, upgrades, support, inquiries, and complaints.
 * Manage studio inventory of PCs, peripherals, and spare parts.
 * Handle user account lifecycle management.
 * Provide IT support to internal teams and external partner teams engaged in game development.
 * Collaborate with broader enterprise IT teams to apply best practices and resolve technical concerns.


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