> Markdown version of [/jobs/ext/2984732-desktop-support-technician](https://www.wearedevelopers.com/jobs/ext/2984732-desktop-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Desktop Support Technician - **Company:** CareerCircle - **Location:** Hilo, HI, United States - **Salary:** $56,160.0 - **Contract:** Temporary contract - **Skills:** Microsoft Windows, Artificial Intelligence, Apple IOS, Software Applications, System Configuration, Network Troubleshooting, Microsoft Office, Visual Technology, CompTIA Strata - PC Hardware Technology Engineer, Adobe, Information Technology - **Published:** September 18, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/hi/hilo/ded6a0ef-a4e7-4e55-a1d3-ec2972e5403a ## About the Role This is an excellent opportunity for a motivated IT professional seeking stability, consistent hours, and the opportunity to expand their technical skillset in a large enterprise environment., * Experience installing, configuring, and supporting: + Windows 11 + Microsoft Office Suite + Adobe applications + Standard enterprise desktop software * Experience supporting desktop and laptop hardware, including: + Monitors + Docking stations + Keyboards + Other workstation peripherals * Working knowledge of iOS and mobile device support, including: + Configuration + Connectivity + Application support + End-user troubleshooting, * Experience installing, configuring, and troubleshooting network and locally connected printers. * Strong knowledge of Microsoft Office and Adobe applications with end-user support experience. * Understanding of conference room audio/visual technologies and troubleshooting. * Strong verbal and written communication skills with the ability to interact effectively with all levels of the organization. * Ability to prioritize and manage multiple support requests in a fast-paced environment. * Basic knowledge of electrical equipment safety., * Ability to work under desks and tables. * Ability to climb ladders and navigate stairs. * Ability to lift and move equipment weighing up to 60 pounds., * CompTIA A+ Certification or equivalent experience. * Experience supporting enterprise-level environments. * Experience with video conferencing and collaboration technologies., * Technicians must have a reliable personal vehicle. * Daily travel between client locations may be required., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description Desktop Support Microsoft Office Video Conferencing Business Valuation Inventory Management Electrical Equipment Software Installation Full Stack Development Network Troubleshooting Business Transformation Audio-Visual Technology Conference Room Technology Polycom (Video Conferencing) End-User Training And Support Troubleshooting (Problem Solving), Desktop Deployment & Asset Management * Acquire PCs, laptops, and conference room equipment from company warehouses. * Stage, image, configure, and deploy desktop and laptop systems using standard corporate images. * Maintain accurate inventory of equipment and assets. * Distribute equipment to designated locations for deployments, repairs, and replacements. * Support approximately: + 30-40 PC builds per month + 10 conference room troubleshooting requests per month + 30 employee moves and equipment replacements per month Technical Support Services * Hardware and software installation, maintenance, and troubleshooting. * Desktop and laptop support for Windows-based systems. * Service Desk and end-user support. * Hardware relocations and workstation setup. * Printer installation, configuration, and troubleshooting. * Inventory control and asset tracking. * E-waste management. * Documentation of support procedures and technical processes. * Accurate and timely ticket updates, incident documentation, and data entry. * Participation in special IT projects as assigned. Conference Room Support * Support and troubleshoot conference room technologies, including: + Video conferencing systems (Polycom and similar solutions) + Projectors + Large-format displays and widescreen TVs + Audio/visual equipment * Assist with connectivity, configuration, and user support., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. 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