> Markdown version of [/jobs/ext/2985557-salesforce-ba-pm](https://www.wearedevelopers.com/jobs/ext/2985557-salesforce-ba-pm). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Salesforce BA/ PM - **Company:** Quinnox Inc - **Location:** Houston, TX, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** JIRA, Customer Data Management, Scrum Methodology, Cloud Services, Salesforce.Com, Systems Integration - **Published:** September 18, 2026 - **Apply:** https://www.dice.com/job-detail/bd4ec2e8-3907-4832-bb77-fecbac6b5bfd ## About the Role * Strong understanding of Salesforce capabilities across Sales Cloud and/or Service Cloud. * Good understanding of standard Salesforce functionality, configuration and platform capabilities. * Ability to evaluate whether a requirement can be addressed through configuration, Flow, automation, customization or integration. * Understand Salesforce data models, objects, relationships, security, reports/dashboards and integrations. * Experience working with Salesforce releases, enhancements, defects and production support., * 6-10+ years of experience as a Business Analyst, preferably in Salesforce environments. * Strong hands-on functional knowledge of Salesforce. * Experience with Sales Cloud and/or Service Cloud. * Strong experience in requirements gathering, BRD/FRD creation and user-story writing. * Excellent understanding of Agile/Scrum methodologies. * Strong experience with Jira and/or similar backlog-management tools. * Experience with UAT, acceptance criteria and business sign-off. * Strong stakeholder management and communication skills. * Ability to work independently with US-based business and IT stakeholders. * Experience working with offshore development/support teams. * Strong analytical, problem-solving and documentation skills. ## Description * Work closely with business stakeholders, Product Owners and Value Stream Leads to understand business needs and objectives. * Act as the onsite functional point of contact for Salesforce-related requirements, enhancements and production issues. * Facilitate requirement discussions, workshops and solution walkthroughs. * Proactively identify process improvement, automation and Salesforce optimization opportunities. * Translate business problems into clear Salesforce business and functional requirements. Requirements & Backlog Management * Create detailed BRDs, functional requirements, user stories and acceptance criteria. * Ensure requirements clearly articulate business objective, business value, process impact and expected outcome. * Own functional clarification of stories through grooming and development. * Identify dependencies, assumptions, risks and gaps early. * Work with Product Owners to prioritize backlog based on business value, urgency and risk. * Ensure stories are sufficiently detailed and functionally validated before technical development., * Participate in backlog refinement, sprint planning, daily discussions, demos and retrospectives. * Conduct functional pre-grooming and ensure open business questions are resolved before technical grooming. * Work closely with offshore developers, Tech Leads, Architects and QA teams. * Provide functional clarification during development and testing. * Support UAT planning, execution and business sign-off. * Support release planning and production readiness. * Participate in incident/problem management for business-critical Salesforce issues. ## Related Videos - [AIQSpecFlow: Improves and automates your agile process of specification and creation of testcases.](https://www.wearedevelopers.com/videos/100084-aiqspecflow-improves-and-automates-your-agile-process-of-specification-and-creation-of-testcases) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [Self-service Quality: QA Without QA](https://www.wearedevelopers.com/videos/100184-self-service-quality-qa-without-qa) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) ## Related Articles - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Why developer experience matters](https://www.wearedevelopers.com/magazine/514-why-developer-experience-matters) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)