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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Systems Analyst I - **Company:** Transcore (trn) - **Location:** Raleigh, NC, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Windows, JIRA, Command-Line Interface, Databases, System Configuration, Desktop Computing, Linux, Monitoring of Systems, Hyper-V, Microsoft Message Queuing, Microsoft SQL Server, Windows Servers, Windows PowerShell, Software Deployment, SQL Databases, Data Streaming, Transaction Data, Virtual Machines, Windows Scripting, Network Server, Legacy Systems - **Published:** September 18, 2026 - **Apply:** https://www.dice.com/job-detail/5e3f030f-7ae6-4d7a-99ab-8a4149690337 ## About the Role * 3+ years of professional experience with troubleshooting and customer support. * 3+ years of experience in Windows Server support and administration * 3+ years of professional experience in SQL Server Database support and administration. The latest experience should be with using SQL Server 2012, 2014, 2019, 2022. * Proficiency with remote sessions to servers, windows desktops and Linux devices. * Proficiency with Windows scripting/PowerShell. Both editing and writing. * Familiarity with MSMQ and services installation and configuration. * Familiarity with Virtual Machine environments (Hyper-V) * Follow detailed instructions with little supervision. * Ability to analyze transaction data reports and reconcile data differences and report findings to stakeholders * Highly motivated team-player for who can establish excellent working relationships with peers and other teams. * Aptitude and desire to learn new scenarios quickly. * Ability to understand business requirements and estimate for delivery commitments. * Excellent organizational, verbal, phone, and written communication skills. Education: Bachelor's degree or equivalent combination of education and work experience. Desired Skills & Experience: * Familiarity with Unix/Linux administration and command line scripting * Familiarity with hardware device-level support and troubleshooting * Professional experience within the Tolling Industry ## Description Job Summary: The Systems Analyst will provide day-to-day technical support and triage for all East Region Toll System Projects. This includes daily system monitoring, alert response and triage, issue resolution and escalation, support system deployments, as well as managing all issue tickets within the regional Jira system., * Provide software and hardware support triage for all toll systems within the region during normal business and on-call shifts. * Troubleshoot and follow through-to-resolution issues concerning the application, including configuration, database, peripherals, registry setting, etc. * Support system configuration validation during and post deployment of new systems or system changes to legacy systems. * Reporting and analytical skills to interpret system data and how it relates to possible system issues, general data flow, and accuracy. * Troubleshoot and resolve database integrity issues, performance issues, replication issues, connectivity issues, and security issues. * Create ad-hoc SQL queries as needed. * Create, review and utilize technical documents. ## Related Videos - [Systems Thinking for Performance: How to Diagnose and Fix Slow Systems without Guessing](https://www.wearedevelopers.com/videos/2103-systems-thinking-for-performance-how-to-diagnose-and-fix-slow-systems-without-guessing) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Improving quality with Agentic AI with Rovo Dev and Xray](https://www.wearedevelopers.com/videos/2005-improving-quality-with-agentic-ai-with-rovo-dev-and-xray) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) - [Collaboration Quantified: Lessons from Open Source Developer Networks](https://www.wearedevelopers.com/videos/1422-collaboration-quantified-lessons-from-open-source-developer-networks) ## Related Articles - [What’s the Difference between a Junior, Mid, and Senior Developer?](https://www.wearedevelopers.com/magazine/238-what-s-the-difference-between-a-junior-mid-and-senior-developer) - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [The 8 Best Code Testing Tools](https://www.wearedevelopers.com/magazine/402-the-8-best-code-testing-tools) - [Quick guide: How to write a Software Developer CV](https://www.wearedevelopers.com/magazine/37-quick-guide-how-to-write-a-software-developer-cv)