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# Technician, IT Operations

- **Company:** Magna Exteriors
- **Location:** Nashville, TN, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $58,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, AutoCAD, Desktop Computing, Ethernet, IBM Notes, Microsoft Office, Information Technology
- **Published:** September 18, 2026
- **Apply:** https://www.dice.com/job-detail/dfb185e0-5d3a-43c9-a571-2b5c89d2b9d3

## About the Role

* Preferred: Two years applied experience related to essential functions.
 * Required: Hardware experience encompassing networking; Ethernet and LAN, PCs, plotters and printers (laser & thermal).
 * Software - Microsoft Windows Operating Systems, Lotus Notes, Microsoft Office, Autocad.
 * Must have good problem solving skills. Must have good math skills.
 * Must have excellent computer skills.
 * Must work well with others. Must have good communication skills - both verbal and written.
 * Must have the ability to manage multiple priorities and have a high tolerance for stressful situations.
 * Must have strong understanding of business systems.
 * Required: A.S. degree or technical degree with related experience
 * Preferred: B.S. in Computer Science, Electrical Engineering, MIS or equivalent

## Description

* Responds to customer (user) calls concerning personal computers, touch screens, printers, etc.
 * Sets up new personal computers.
 * Performs preventative maintenance on personal computers.
 * Distributes new personal computers to users, ensuring all appropriate software and logins are functional.
 * Contacts vendors for support and resolution of issues.
 * Maintains an acceptable attendance record and works overtime as required.
 * Participates in resolution of computer system problems (hardware or software) as the need arises.
 * Maintains a clean and safe work area.
 * Participates in department meetings.
 * Completes documentation of activities as required.
 * Submits cost reduction and innovation ideas.
 * Performs other tasks as assigned.


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