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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Operations Supervisor, New Product Readiness - **Company:** Johnson & Johnson - **Location:** Jacksonville, FL, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Document Management Systems, Warehouse Management Systems, Performance Monitor - **Published:** September 18, 2026 - **Apply:** https://dejobs.org/x/x/86ACA5BFFB5E48A99DC65DA3127DD446/job/ ## About the Role * Bachelor's degree in Supply Chain, Operations, Logistics, or related field, or equivalent experience. * 2+ years experience in distribution or warehouse operations. * Experience supporting product launches, SKU onboarding, or NPIs in a DC environment. * Working knowledge of Warehouse Management Systems (WMS). * Ability to translate product and volume information into operational execution steps. * Strong communication and organizational skills. * Proficiency in Microsoft Excel and standard reporting tools., * Experience in high-volume distribution or eCommerce fulfillment. * Exposure to slotting, dock-to-stock performance, or launch readiness. * Experience supporting kits, bundles, or special-handling SKUs. * Lean or continuous improvement exposure. * Experience working with 3PL-operated distribution centers. Physical & Work Environment * Onsite work in a distribution center environment. * Ability to walk and stand on the warehouse floor for extended periods. * Flexibility to support off-shift or extended hours during launch activity., Analytical Reasoning, Business Behavior, Collaboration, Demand Forecasting, Detail-Oriented, Distribution Management, Distribution Resource Planning (DRP), Document Management, Efficiency Analysis, Expense Controls, Order Management, Pre-Fulfillment Processes, Proactive Behavior, Problem Solving, Process Oriented, Strategic Supply Chain Management, Transportation Management, Warehouse Management ## Description We are searching for the best talent for Operations Supervisor, New Product Readiness in Jacksonville, FL! About Vision Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs - from the pediatric to aging eye - in a patient's lifetime. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech The Operations Coordinator - NPI supports Distribution Center readiness and execution for New Product Introductions (NPIs). This role serves as the primary operational coordinator within the DC, ensuring new products are ready to be received, stored, picked, packed, and shipped accurately and compliantly at launch. This position focuses on hands-on coordination, system readiness, floor execution, and issue resolution, directly supporting speed-to-market and customer service performance., NPI Readiness & Execution * Act as the DC point of contact for new product introductions, supporting multiple launches annually. * Partner with Product, Supply Chain, Quality, Systems, and Commercial teams prior to launch to understand SKU attributes, volumes, handling needs, and timelines. * Translate NPI requirements into operational readiness actions across receiving, putaway, storage, picking, and shipping. * Coordinate space, labor, equipment, and WMS readiness to support on-time first receipt and shipment. Operational Setup & Process Support * Support receiving, putaway, and slotting plans for new SKUs to ensure efficient material flow. * Coordinate with Inventory Control and WMS teams to ensure accurate SKU setup, locations, and system-directed processes. * Validate picking paths, kitting logic, and packing configurations for NPIs, including kits or special-handling items. * Execute NPI-specific quality checks at receipt to identify discrepancies or damages. Floor Support & Communication * Provide on-floor support and training to DC associates on new product handling and procedures. * Communicate NPI receipt status, inventory availability, and execution risks to stakeholders. * Support issue resolution during launch windows and escalate risks as needed. Performance Monitoring & Improvement * Track NPI operational metrics including dock-to-stock time, putaway accuracy, and initial order performance. * Participate in post-launch reviews to capture lessons learned and update SOPs. * Support continuous improvement initiatives related to NPI execution. Other * Perform other duties as assigned in support of DC operations. ## Related Videos - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Automate everything via NodeJS and Puppeteer](https://www.wearedevelopers.com/videos/322-automate-everything-via-nodejs-and-puppeteer) - [Same Tower, New Confusion: The Tower of Babel 2.0](https://www.wearedevelopers.com/videos/100101-same-tower-new-confusion-the-tower-of-babel-2-0) - [The 4 Cs of Product Operations: Building Sustainable Improvement Without Burnout](https://www.wearedevelopers.com/videos/1923-the-4-cs-of-product-operations-building-sustainable-improvement-without-burnout) - [Building an AI-Ready Content Lake: Scaling RAG and Document AI Beyond Demos](https://www.wearedevelopers.com/videos/1977-building-an-ai-ready-content-lake-scaling-rag-and-document-ai-beyond-demos) - [From Doubt to Confidence: How Sentry Uses Verdaccio to Bulletproof SDK Releases](https://www.wearedevelopers.com/videos/739-from-doubt-to-confidence-how-sentry-uses-verdaccio-to-bulletproof-sdk-releases) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Now is the time for industrialized software development](https://www.wearedevelopers.com/magazine/601-now-is-the-time-for-industrialized-software-development) - [5 Step Guide to Managing New Job Expectations](https://www.wearedevelopers.com/magazine/343-5-step-guide-to-managing-new-job-expectations) - [Data Science & more: The Lopez dilemma](https://www.wearedevelopers.com/magazine/10-data-science-more-the-lopez-dilemma) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Top 10 Java Libraries](https://www.wearedevelopers.com/magazine/364-top-10-java-libraries)