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# IT Analyst

- **Company:** Javen Technologies, Inc
- **Location:** Valley, NE, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Zebra (Programming Language), Microsoft Windows, Microsoft Azure, Business Process Management, Microsoft Office, Windows Servers, Networking Basics, TCP/IP, Virtual Local Area Networks, Software Vulnerability Management, Wide Area Networks, Network Access Control, Software Troubleshooting, Microsoft InTune, Information Technology
- **Published:** September 18, 2026
- **Apply:** https://www.dice.com/job-detail/3af98ca1-c485-4aaf-b833-b043240abadb

## About the Role

* 7+ years of hands-on IT infrastructure support experience.
 * Strong experience supporting Windows PCs and Windows Server operating systems.
 * Experience with Microsoft Azure and Intune.
 * Knowledge of networking fundamentals, including LAN/WAN, TCP/IP, VLANs, and NAC.
 * Hands-on experience supporting HP and Zebra printers.
 * Strong troubleshooting, problem-solving, and end-user support skills.
 * Ability to work independently with moderate direction.

Nice-to-Have Skills

 * Manufacturing plant IT support experience.
 * Microsoft 365 / Office 365 and Microsoft Teams support.
 * ITSM (IT Service Management) experience.
 * Management of Change (MOC) experience.
 * Experience managing IT dashboards and ticket queues.
 * Site vulnerability management experience.
 * Experience in FDA- and GMP-regulated environments.
 * Business process analysis, process mapping, and requirements gathering., * High School Diploma or equivalent.

## Description

We are seeking an experienced IT Analyst II to provide hands-on IT infrastructure and end-user support in a manufacturing environment. The ideal candidate will have strong experience supporting Windows PCs, Windows Server, Microsoft Azure, Intune, networking, and HP/Zebra printers.

The candidate will work with business users to understand IT needs, troubleshoot technical issues, document business processes, and ensure IT solutions meet operational and user requirements., * Provide hands-on, in-person IT infrastructure support for Windows PCs, Windows Server, printers, and networking.

 * Troubleshoot and resolve hardware, software, operating system, and connectivity issues.
 * Support Microsoft Azure and Intune environments, including device management and configuration.
 * Install, configure, maintain, and troubleshoot HP and Zebra printers, particularly in manufacturing environments.
 * Support LAN/WAN connectivity, TCP/IP, VLANs, and Network Access Control (NAC).
 * Work with end users to identify technical needs and translate them into IT requirements.
 * Document and map existing and future-state business processes.
 * Facilitate business process redesign and requirements gathering as needed.
 * Manage IT service requests, ticket queues, dashboards, and incident resolution.
 * Support site vulnerability management, IT service management, and Management of Change (MOC) processes.
 * Ensure IT systems and solutions meet business, operational, and user requirements.


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