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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Cisco Certified Network Associate - **Company:** CareerCircle - **Location:** Westbury, NY, United States (Remote available) - **Experience:** Experienced - **Salary:** $93,600.0 - $145,600.0 - **Contract:** Temporary contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Artificial Intelligence, Systems Engineering, Cloud Computing, Complex Networks, CompTIA Network+, Computer Networks, System Configuration, VMware Servers, Monitoring of Systems, Health Information Technology, Network Troubleshooting, Citrix XenApp, Windows Servers, Networking Basics, Network Forensics, Citrix Systems, Traffic Analysis, Wide Area Networks, Computer Networking Systems, Computer Network Operations, SolarWinds (Software), Network Support, Network Server, Cisco, Servicenow, Vmware - **Published:** September 18, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/ny/westbury/45f401df-2e19-4bc5-89f1-b97b6ca0501b ## About the Role SolarWinds Multitasking Self-Starter Communication VMware Servers Citrix Servers Microsoft Excel Lifting Ability Windows Servers Network Support CompTIA Network+ Cisco Networking Complex Networks Traffic Analysis Technical Support Help Desk Support Microsoft Windows System Monitoring Computer Networks Business Valuation Problem Management, * College degree preferred in related Computer/ Health Information Technology Systems or 3 -5 years related equivalent experience * Minimum of five (5) years, network support, implementation and experience with Cisco devices in an enterprise class data network environment and support of large scale multi-homed connections toISP networks, required. o Cisco Certified Network Associate (CCNA) or Network+ certifications would be highly preferred, but not required with applicable experience * Experience researching, analyzing and evaluating network solutions. * Knowledge of traffic analysis tools, performance and capacity tools experience is required. o Solar Winds Engineers toolkit, Network Traffic analysis toolsets o Experience working with infrastructure monitoring tool sets * Knowledge of Microsoft Windows Server technologies and networking principles are a plus * Possess a strong working knowledge of PC operation and software (Word and Excel proficiency) * Must be a self-starter and demonstrate the initiative to learn new systems quickly * Possess strong troubleshooting skills and demonstrates the ability to follow detailed instructions * Possess strong oral and written communication skills * Ability to multitask during periods of high volume * Ability to lift supplies and equipment of at least 50 lbs Skills Windows, Solarwinds, network operations, cisco network, Troubleshooting, servicenow, Citrix server, vmware, Cloud Top Skills Details Windows,Solarwinds,network operations,cisco network,Troubleshooting, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description Systems Engineering Network Engineering Full Stack Development Business Transformation Network Traffic Analysis Standard Operating Procedure Health Information Technology Troubleshooting (Problem Solving) Cisco Certified Network Associate, Large Enterprise is looking for a NOC Analyst for their Operations Center team on a 3 month contract through the end of the year - they do all the monitoring and troubleshooting of their systems and network (Windows OS and VMware servers, Citrix, Cloud, Cisco network devices) and applications triage. Using Solarwinds for monitoring and they use ServiceNow for ticket mngt. This 24x7 team is roughly 30 Engineers providing 24x7 support, and average about 5000+ P1 and P2 level tickets each month. The Operations Center is the focal point for the entire Health System's infrastructure. Under the direction of the Operations Shift Supervisor, this individual shall monitor and respond to system generated alerts as well as customer initiated issues reported to the Help Desk. As an OC Network Engineer one will provide on-site and remote network support including diagnosing, configuring and documenting complex network problems and respond to network issues affecting clinical applications, at assigned site(s). This individual will also work with Wide Area Network (WAN) and Internet carriers during implementations and outages. The OC System Engineer- is expected to ensure incident resolution by executing Standard Operating Procedures (SOP) or escalating to the Health System's technical support and problem management teams. Responsibilities: * Perform system monitoring and triage of incidents/problems based on SOP which include escalation to subject matter experts where appropriate * Diagnoses and correlates complex network problems, identifies root causes and develops remediation strategies * Documents all Network changes and implementations * Assist subject matter experts with response to problem, incident and change tickets * Effectively escalate issues and coordinate support with vendors to resolve problems * Ensure all daily functions are completed and appropriately communicated * Ensure all incident tickets, change tickets and e-mail requests are attended to in a timely fashion * Maintain a broad knowledge of all products, services and procedures * Write and maintain clear and concise documentation for incidents, notifications and procedures. * Performs trending analysis for chronic issue resolution and re-mediates escalated network issues. * Analyzes network traffic and report to management on results. * Works directly with WAN and internet carriers during implementations and outages. * Drives improvements in network process, efficiency and standardization. * Perform all other tasks and duties as assigned tasks, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Network Operations Engineer TEKsystems Westbury, NY*Remote Triage Operations ServiceNow SolarWinds Multitasking Self-Starter Communication VMware Servers Citrix Servers Microsoft Excel Lifting Ability Windows Servers Network Support CompTIA Network+ Cisco Networking Complex Networks Traffic Analysis Technical Support Help Desk Support Microsoft Windows System Monitoring Computer Networks Business Valuation Problem Management Wide Area Networks Systems Engineering Network Engineering Full Stack Development Business Transformation Network Traffic Analysis Standard Operating Procedure Health Information Technology Troubleshooting (Problem Solving) Cisco Certified Network Associate +0 ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [WebAssembly: The Next Frontier of Cloud Computing](https://www.wearedevelopers.com/videos/972-webassembly-the-next-frontier-of-cloud-computing) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [AI in Production: applied AI & enterprise use cases](https://www.wearedevelopers.com/videos/100130-ai-in-production-applied-ai-enterprise-use-cases) - [Generating code with Angular schematics](https://www.wearedevelopers.com/videos/129-generating-code-with-angular-schematics) ## Related Articles - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Best Paying Remote Jobs](https://www.wearedevelopers.com/magazine/255-best-paying-remote-jobs) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated)