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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior Manager, Workforce Technology Solutions - **Company:** Chanel - **Location:** Piscataway, NJ, United States - **Experience:** Expert - **Salary:** $87,500.0 - $170,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Human Resources Information System (HRIS), Microsoft PowerPoint, Release Management, Software Systems, Systems Integration, Kronos, HR Software, Workday HRIS, Workday - **Published:** September 18, 2026 - **Apply:** https://cc.wd3.myworkdayjobs.com/ChanelCareers/job/Piscataway/Senior-Manager--Workforce-Technology-Solutions_JOBREQ00117037 ## About the Role Our ideal candidate will have 7+ years of Workforce Solutions Tech Payroll & HRIS experience and a passion for working in a team environment., * Working in a highly collaborative environment * Finding creative solutions to solve complex problems * Collaborating with passionate teammates * Self-learning and challenging the status quo * People leadership, coaching and development * Connecting the dots on problems, bring a key eye for details and expert problem perception, * 7+ years' work experience in Workforce Technology, UKG & HRIS Systems * AI data and process experience * Retail knowledge and operational understanding of a boutique, store or call center operate functionally * Strong hands-on expertise with UKG Workforce Management / UKG Dimensions, including timekeeping, accruals, scheduling, attendance, reporting, and device/kiosk functionality. * Experience supporting payroll integrations between UKG WFM and payroll/HR systems. * Working knowledge of Workday or other HRIS platforms is preferred, especially as upstream/downstream systems connected to payroll and workforce management processes. * Strong UKG product suite experience (e.g. Ultipro, Kronos, Dimensions, UKG Ready, Bryte) * Excellent communication skills with people at all levels, able to story-tell, present to and influence senior management * Ability to lead and motivate cross-functionally to achieve strategic and tactical goals * Ability to create dynamic power point presentations * Expert in leading the evaluation of new technologies * Creative, innovative, and cross-functional approach to problem solving while considering overarching organizational goals. * Strong organizational skills with the ability to manage and prioritize multiple deliverables * Luxury retail and/or brand experience preferred * Ability to lead, motivate, and direct subordinates and cross functional teams * System design experience * Ability to partner with the business community and IT to achieve common objectives * Current knowledge of latest technology and practices available within the IT industry * HR & payroll process knowledge, * A minimum of 7 years' work experience in Workforce Solutions (Payroll and Scheduling)- UKG required * Able to work in our office in Piscataway, NJ or New York, NY at least 3 days a week onsite required * Retail Industry is strongly preferred * Direct people management experience preferred * Bachelor's degree in IT or related field. Master's degree a plus *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. ## Description * Be the go-to Chanel Tech expert for Workforce Solutions (Payroll, Workforce Management, HRIS Integrations) * Implement new functionality and direct support for existing functionality within the People & Payroll system landscape including Workday, Ultipro, UKG Dimensions, & UKG Workforce Management * Manage an operating model for integrations across payroll, workforce management, and people systems, including UKG, payroll platforms, and upstream/downstream enterprise systems * Own and enhance UKG Workforce Management functionality including timekeeping, scheduling, accruals, leave balances, time clocks/kiosks, attestation, approvals, and reporting * Partner with Payroll, P&O, Retail Operations, and Boutique leadership to improve workforce processes supported by UKG * Lead configuration, testing, release management, and production support for UKG WFM enhancements * Drive improvements in payroll accuracy, schedule compliance, labor reporting, and associate/manager usability within UKG * Manage integrations between UKG WFM, payroll systems, HR systems, finance/cost center structures, and reporting platforms. * Lead & participate in senior level meetings (e.g. SteerCos, Leadership Team meetings, Strategic Roadmaps, Governance) * Work with business partners to assess software solutions for key initiatives * Manage cross-functional teams ('IT' resources - internal & external and end-users) associated with projects for any of the above systems. * Create project plans for all work tasks associated with the implementation of new functionality * Identify implementation risks and strategies to mitigate them and engage with appropriate team members and leadership for updates * Manage the creation and execution of test plans * Manage the creation and execution of training plans as necessary * Communicate project status to business and IT stakeholders * Manage relationships with external vendors for both software & professional services, help negotiate terms and design RFPs and RFIs when strategically necessary ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Destigmatizing the Workplace: Building Real Inclusion](https://www.wearedevelopers.com/videos/1492-destigmatizing-the-workplace-building-real-inclusion) - [Key HR Trends in 2024: Overcoming a Year of Emotional Disconnect](https://www.wearedevelopers.com/videos/1271-key-hr-trends-in-2024-overcoming-a-year-of-emotional-disconnect) - [The 2026 Talent Pivot: Essential Trends for an Evolving Workforce](https://www.wearedevelopers.com/videos/100098-the-2026-talent-pivot-essential-trends-for-an-evolving-workforce) - [Get Your Stack Together: Building the Right Recruiting Tech](https://www.wearedevelopers.com/videos/1295-get-your-stack-together-building-the-right-recruiting-tech) - [WeAreDevelopers LIVE - How DevRel Makes Tech More Human](https://www.wearedevelopers.com/videos/2149-wearedevelopers-live-how-devrel-makes-tech-more-human) ## Related Articles - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette)