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# IT Support 1st & 2nd Level

- **Company:** Siemens Personaldienstleistungen GmbH
- **Location:** Neutal, Austria
- **Experience:** Experienced
- **Salary:** €35,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Adobe Acrobat, Software Applications, Google Chrome, Windows Servers
- **Published:** September 19, 2026
- **Apply:** https://www.xing.com/jobs/neutal-it-support-1st-2nd-level-157928367

## About the Role

* Abgeschlossene IT-Ausbildung (z. B. Lehre, HTL oder vergleichbare Qualifikation)
 * 2-3 Jahre einschlägige Berufserfahrung im IT-Support oder in einer vergleichbaren Position
 * Sehr gute Kenntnisse in der Administration von Windows 10 Clients
 * Grundlegende Kenntnisse im Bereich Windows Server
 * Fundierte Erfahrung im Umgang mit Microsoft-Produkten
 * Sehr gute Deutsch- sowie Englischkenntnisse
 * Bereitschaft zur Arbeit im Schichtdienst

## Description

* Entgegennahme und Bearbeitung von Supportanfragen via Ticketsystem, Telefon und E-Mail
 * Analyse und Behebung von IT-Störungen (Windows, Desktopanwendungen) mittels Remote-Zugriff
 * Unterstützung bei Hard- und Softwareproblemen (z. B. Drucker, Clients)
 * Betreuung und Support gängiger Desktop-Anwendungen (z. B. Google Chrome, Adobe Acrobat, 7-Zip, Antiviruslösungen)
 * Sorgfältige und vollständige Dokumentation aller Anfragen im Ticketsystem


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