> Markdown version of [/jobs/ext/2991861-technicien-support-informatique-retail-h-f](https://www.wearedevelopers.com/jobs/ext/2991861-technicien-support-informatique-retail-h-f). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Technicien Support Informatique Retail H/F

- **Company:** Manpower France S.A.S.
- **Location:** Rueil-Malmaison, France
- **Experience:** Starter
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, User Accounts
- **Published:** September 19, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/83546068.html

## About the Role

Première expérience réussie en support informatique ou support utilisateurs ;

 - Bonne maîtrise des environnements Windows ;
 - Expérience en gestion des incidents et traitement des demandes ;
 - Connaissance des outils de messagerie et de l'environnement poste de travail ;
 - Sens du service et excellent relationnel ;
 - Rigueur, autonomie et esprit d'équipe ;
 - Anglais technique apprécié., Anglais technique
Windows
Sens du relationnel
Logiciels et plateformes de messagerie
Autonomie
Appels entrants

## Description

Assurer la prise en charge des demandes utilisateurs (appels entrants et proximité) ;

 - Diagnostiquer et résoudre les incidents informatiques de premier niveau ;
 - Gérer les demandes de support et assurer leur suivi ;
 - Intervenir sur les postes de travail Windows ;
 - Assurer la gestion et le support des salles de réunion ;
 - Créer et modifier les comptes utilisateurs ;
 - Assurer le suivi et l'application des procédures internes ;
 - Accompagner les utilisateurs sur les outils de messagerie et l'environnement bureautique.


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