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# Head of AI Center of Excellence in Heilbronn und Schwäbisch Hall

- **Company:** Communardo GmbH
- **Location:** Schwäbisch Hall, Germany (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Business Process Management, Service Design, Data Processing, Office365, Large Language Models, Atlassian Tools, GPT
- **Published:** September 19, 2026
- **Apply:** https://www.xing.com/jobs/heilbronn-head-ai-center-excellence-heilbronn-und-schwaebisch-hall-157936156

## About the Role

* Real enterprise AI adoption experience with the numbers to prove what actually changed
 * A genuine track record of redesigning processes (Lean, BPM, service design or similar), including the facilitation skill to lead that work with people who don't report to you
 * Hands-on technical range: LLM/agent architectures, orchestration, RAG, MCP, and working fluency across today's major enterprise AI stacks (Claude, Microsoft 365 Copilot, Atlassian Rovo, ChatGPT, Gemini)
 * Solid regulatory footing: EU AI Act deployer/provider obligations and GDPR in a data-processing context
 * The influence to lead without formal authority and turn a network of part-time volunteers into a genuine delivery engine
 * Fluent English (C1-C2); professional German is a strong plus

## Description

* Own AI adoption end to end - training, our weekly AI Spotlight, the use case library, an annual agent-build hackathon and the approved-tool landscape - and make the sanctioned path the fastest path, every time
 * Lead the redesign of how we actually work - team up with process owners across delivery and administration to rebuild core processes around AI, bringing the method and proving the impact
 * Build and run our AI Operating System - the internal platform for agent orchestration, retrieval and prompt lifecycle management - engineered to stay vendor-neutral as the market shifts
 * Take ownership of AI governance - EU AI Act readiness as both deployer and provider, our AI Usage Guideline, and a client-facing Transparency Charter - compliance as a fast, reliable service, never a bottleneck
 * Represent the AI CoE on our Tech and AI Board and become the one door every business knocks on for AI questions