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# Senior CRM Solution Architect Microsoft Dynamics

- **Company:** Orbis AG
- **Location:** Bielefeld, Germany
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Microsoft Azure, Microsoft Dynamics, Systems Architecture
- **Published:** September 19, 2026
- **Apply:** https://www.careerjet.de/jobad/deeda792b3bfdd2170aa01cc79c75bddba

## About the Role

* Mehrjährige Projekterfahrung im Microsoft Dynamics 365 Umfeld, insbesondere Customer Service / Field Service und/oder Contact Center
 * Fundiertes Verständnis von AI/ML-Ansätzen im CRM-Kontext (Copilot, Azure AI, Power Platform)
 * Tiefes Verständnis für Serviceprozesse, Systemarchitekturen und deren Optimierungspotenziale
 * Begeisterung für neue Technologien und deren sinnvolle Integration in bestehende Systemlandschaften
 * Hohes Maß an Engagement, Teamfähigkeit und ein souveränes, professionelles Auftreten
 * Sichere Deutsch- und Englischkenntnisse in Wort und Schrift
 * Bereitschaft zu moderaten Dienstreisen



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